Software License Manager

Responsibilities:

• Create documentation that allows stakeholders to understand the data analysis process and duplicate or replicate the analysis if necessary.

• Works with project teams to create products that reflect appropriate rigor and organize, review, and edit written products for format, clarity, and message.

• Maintains health of the Software License Management (SLM) services.

• Assists with the analysis and disposition of software license requests.

• Investigates software license issue requests.

• Acquires licensesfrom software vendor website portals and distributes new licenses to customers.

• Validates software license purchasesby DIA offices/organization.

• Ensures license deployments are within the CIO’s contractual limits.

• Develops and modifies relevant plans, policies, and procedures, to include updating Standard Operating Procedures (SOP) associated with software license management.

• Ability to quickly learn DIA’s Service Now applications.

• Assists with the integration of the SLM services with CIO financial and IT management systems.

• Assists with the integration of SLM services with the Service Now Software Asset Management Application module.

• Ability to demonstrate extreme flexibility toward working ad hoc tasks and special projects related to software license management.

• Tracks and takes timely license recoupment actions to closure.

• Maintains the definitive media library

Qualifications:

• TS/SCI with CI Poly (or ability to obtain a polygraph)

• experience: Minimum 12 years of experience

• education: Master’s degree in a related field

• Knowledge of SLM Processes.

• Keen attention to detail and experience with data entry.

• Intermediate knowledge of the Microsoft Office Suite.

• Familiarity with a variety of SLM tools.