Solution Consultant II (Kronos/WFM Consultant)

General Information

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG 

Description & Qualifications

Description

About Us: UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.

Role Overview: As a Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your knowledge of workforce management software to implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities:

• Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration: Build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support: Provide support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Travel: Travel up to 25% may be required to meet with clients and support project implementations.

Qualifications

• Education: Bachelor’s degree or equivalent in Computer Sciences or a related field.
• Experience:

o 3 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).

o 3+ years of relevant experience in implementing Workforce Management software or similar domain is desirable.

o Experience in implementing WFM modules like Time Keeping and Accruals is a must.

o Prior experience in supporting functional testing, integration testing, and UAT.

• Skills:

o Thorough understanding of business, process, and technology relating to workforce management.

o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.

o Excellent verbal and written communication skills.

o Solid interpersonal skills to interface with stakeholders and manage specific tasks to completion with minimal direction.

o Strong analytical, logical, and problem-solving skills.

o Ability to multi-task in a fast-paced work environment with competing priorities.

o Highly organized and detail oriented with the ability to work independently.

o A team player who is focused on providing an exemplary client centric experience.

o High Technical aptitude and ability to clearly communicate known issues.

If you have the passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. 

View The EEO Know Your Rights poster and its supplement. 

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

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