Space Force Configuration Management Database Architect /Administrator

Acara Solution is seeking a Space Force Configuration Management Database Architect /Administrator for our client, located in Scottsdale, AZ.

• The Configuration Management Database Architect and Administrator owns the design, implementation, and ongoing management of the Configuration Management Database.
• This includes manual collection, validation, and loading of asset and configuration item data into the ServiceNow CMDB.
• This role ensures data accuracy and completeness in environments where automated discovery is limited due to security constraints.
• Design and implement CMDB data model, including configuration item (CI) classes, attributes, and relationships.
• Establish data governance policies, quality metrics, and reconciliation rules for CMDB integrity.
• Collect asset information from infrastructure teams, asset inventories, and documentation sources across both enclaves.
• Manually create and update configuration items (CIs) in ServiceNow, including servers, network devices, applications, and databases.
• Validate asset data accuracy by cross-referencing multiple sources and conducting verification sessions with technical SMEs.
• Build and maintain service maps and dependency views for critical business services.
• Develop integration strategies for external asset repositories and third-party data sources.
• Support change management, incident management, and problem management processes with accurate CI data.
• Train users on CMDB navigation, CI relationships, and data maintenance procedures.
• Create and maintain documentation for data collection procedures, field definitions, and data validation standards.
• Generate CMDB health reports, completeness, and accuracy metrics reports for stakeholders and leadership.

• Bachelor’s Degree in Systems Engineering or Science or Engineering or Technology or Mathematics with 5 years of experience.
• Minimum 3 years of experience in hands-on CMDB design and administration.
• Minimum 5 years of experience in data modeling, entity-relationship design, and data quality management.
• Minimum 5 years of experience in ITIL configuration management processes and asset lifecycle management.

• Master’s Degree with 3 years of experience.
• Agile experience.
• ServiceNow CMDB certification (CIS-CMDB or CIS-SAM).
• Good understanding of IT asset management and configuration management principles.
• Ability to work collaboratively with infrastructure, security, and Application teams.

Additional Information:

• Requires a Secret Clearance.
• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.