Specialist, Health Information Management

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.   

What Ontario Health offers:  

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type: 

• Fully paid medical, dental and vision coverage from your first day  
• a health care spending account  
• a premium defined benefit pension plan  
• three personal days and two float days annually  
• three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years 
• career development opportunities  
• a collaborative values-based team culture  
• a wellness program 
• a hybrid working model  
• participation in Communities of Inclusion   

Want to make a difference in your career? Consider this opportunity. 

The Specialist, Health Information Management is responsible for liaising, in a clinical capacity, with all stakeholders to ensure smooth coordination between obtaining and reporting requirements for public reporting of hospital performance and ensuring alignment of internal processes to enable scheduled delivery of Public Reporting for public websites, Hospital CEOs, LHIN Leads and Hospital Programs to enable strategic improvement planning for donation in Ontario.

Here is what you will be doing: 

• Provides primary contact for the Hospital Health Records/Informatics Manager.
• Responds to stakeholder requests for information and access to the secure file transfer protocol (SFTP).
• Determines appropriate users for SFTP and grants appropriate access.
• Monitors and follows up on the submission of data; escalates issues when required.
• Manages the day-to-day secure file transfer protocol (SFTP) for server needs.
• Works with the Information Technology (IT) team to identify any gaps in submissions and the uploading of material for hospital validation.
• Manages the health information reviewer (HIR) data base, including working with Health Information Reviewers and the Manager(s) Hospital Program and Organ & Tissue Donation Coordinators (OTDCs) and to ensure complete, submitted and validated (HIR) data entry is on schedule to enable timely public reporting.
• Ensures data integrity and compliance of information.
• Works with IT to ensure reports reflect data base content and meet needs of stakeholders reliant on the performance reports.
• Acts as clinical liaison for the hospital funding report to ensure data is correct and complete, related to funding criteria.
• Assists with any issues or questions that the Health Information Reviewer may encounter.
• Provides data analysis and generates clinical reports from various databases.
• Completes health record review functions as assigned
• Monitors performance against corporate and program-level goals and targets, as well as identifies and evaluates trends and makes recommendations for system performance.
• Encourages and participates in clinical adoption of new/changed functionality in relation to facilitating workflow or business processes to ensure availability of information for public reporting potential opportunities for improvement in health.
• Works with TGLN web provider to ensure PR data is in format for posting.
• Works with Senior Director, Clinical Donation Services and Administrative staff to coordinate CEO letters and data release to LHIN leads and hospitals.
• Provides potential performance related news items to Communications for media release consideration.
• Works in compliance with Occupational Health and Safety/ Accessibility for Ontarians with Disabilities Act

Here is what you will need to be successful:

Education and Experience  

• Post-secondary education in health sciences or equivalent education/experience.
• Valid Canadian Health Information Management Association (CHIMA) certificate required.
• Minimum four (4) years of experience in data collection, analysis and data management in a health care setting or a combination of equivalent experience and education.

Knowledge and Skills 

• Demonstrated experience working with Microsoft Windows and Microsoft Office Suite.
• Demonstrated experience developing scorecard metrics preferred.
• Demonstrated knowledge of current Canadian Institute for Health Information (CIHI) coding standards, including Discharge Abstract Database (DAD) abstracting guidelines and Ontario Ministry of Health (MOHLTC) data quality initiatives an asset.
• Valid G driver’s license, and access to a reliable vehicle

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Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 4

External Application Deadline Date:

January 3, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health. 

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email [email protected] and a member of the team will connect with you within 48 hours.

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