Summary
Under general supervision, is responsible for developing, managing and maintaining the Economic and Community Development Department business flow diagrams, monitoring performance and effectiveness of department programs for continuous improvement; performs professional and administrative duties in a staff capacity; supports duties of the assigned component; completes management studies, surveys and other special projects; may support other functional components of the division.
Duties and Responsibilities
- Develops and maintains a highly-detailed map of processes and sub-processes in order to obtain a full picture of activity flows within and related to department programs; proposes processes to contribute to areas of continuous process improvement
- Monitors the performance of programs managed by department and reports on the strategic effectiveness of interrelated work in meeting department goals
- Performs research and conducts in-depth studies regarding various human services issues for the programs under Economic and Community Development mandate and prepares formal reports of resulting data for the purpose of enhancing the effectiveness of the Department and programs
- Assists in developing research projects while establishing a working knowledge of new programs, procedures and measures evaluation of their effectiveness and assists in modifications and adjustments
- Conducts research and field visits to obtain information on operations, budget and policy issues
- Conducts long and short-range analysis/surveys of operating and administrative problems using flow charts, performance measurement and motion study techniques
- Drafts agreements, requests for proposals, program documents, contracts and/or Memoranda of Understanding for review; drafts policies and procedures pertaining to the delivery of service of funded agencies and other County- affiliated programs, and provides policy interpretation and ensures policy compliance
- Provides support to department and boards on special projects by coordinating with and engaging all sectors, individuals, local governing bodies, business, nonprofit, special interest groups, and other stakeholders; identify and implement strategies to integrate and distribute program information and knowledge into existing web based and printed materials
- Attends board meetings and provides full service coordination in the organizing and documentation of board meetings in accordance with policy
- Supports board in administrative capacity by creating and maintaining an annual calendar, standard operating procedures, correspondence logs, open/closed actions list and tracks attendance; prepares and posts agendas, presentations and other materials and distributes in accordance with policy; and maintain membership lists with terms and expiration dates
- Support boards in identifying and implementing business plans as it relates to projects in the planning, development, coordination, and implementation of key strategies for projects, and identifying needed resources
- Review and analysis of federal, state, and local legislation and/or policies applicable to department, boards, and programs
- Attends meetings with funded organizations and gives presentations
- Participates in public information workshops, hearings, and community service program issues
- Performs related duties as required
Minimum Qualifications
- Graduation from an accredited college or university with a Bachelor’s Degree in Public Administration, Business Administration, Social Work, or a closely related field; and three (3) years’ experience in management studies, contract management and/or quantitative analysis; or an equivalent combination of education and experience
- Must possess knowledge of Federal Regulations related to a wide variety of social service programs including those for seniors, children/youth, housing/homeless, employment,; knowledge of state and federal funding agencies and their governing statutes and regulations
- Skill in conducting management studies; skill in contract management and quantitative analysis; skill in preparing reports; skill in communicating effectively, both verbally and in writing; skill in organizing and compiling information; skill in utilizing Windows-based word-processing and spreadsheet software
- Ability to interpret statistical data, formulate recommendations and reports; ability to operate computer keyboard and basic office equipment; ability to establish and maintain effective working relationships with co-workers, other County employees, Elected/Appointed Officials, other government agencies, outside organizations, and the general public
- Must have valid driver’s license, motor vehicle liability insurance and personal injury insurance
- Must secure and maintain a favorable background investigation and clearance
- Must clear a pre-employment physical and a pre-employment drug screen test
- May be required to be on call 24 hours
- May be required to work more than 40 hours during the workweek
- May be required to work weekends
Working Environment and Physical Demands:
- Working conditions are primarily indoors
- Occasionally moves items weighing up to 5-15 pounds
- Occasionally moves about the office
- Frequently communicates with others; must be able to exchange accurate information
- Constantly operates a computer and other office productivity machinery
- Positions self to perform essential functions
- Must be able to remain in a stationary position
Supplemental Information
Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am – 5pm, Monday through Friday. Phone: 210-335-2545.
EQUAL OPPORTUNITY EMPLOYER
Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity.
We are committed to providing equal opportunity for protected veterans and individuals with disabilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For more detailed information, please click on the following link to view Benefits offered by Bexar County:
https://www.bexar.org/1368/Employee-Benefits
NOTE: Part-Time and Temporary positions are not eligible for Bexar County Benefits.
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