SpringHill Suites Front Desk – Part Time

Overview:

$16-17 / hour

As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You’ll also: 

• Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner
• Sell amusement park tickets
• Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
• Maintain property key control
• Stock the Market
• Maintain inviting lobby
• Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Six Flags parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

Positions are currently available for those who are 18 or older.

Responsibilities:

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• Charismatic attitude and spirit to serve
• Ability to operate a computer and learn the property management system
• Previous hotel front desk experience required
• Previous Marriott experience a plus
• Have independent problem solving skills and sense of urgency
• Ability to work as a team in a fast-paced environment
• Ability to remain calm during emotionally charged situations
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• You!

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