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Job Description:
Providing forloved ones, planningrewardingretirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most.It’sa big ask, butit’sone that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Becauseit’sthe right thing to do. Pacific Life is more than ajob,it’sa career with purpose.It’sa career where you have the support, balance, and resources to make a positive impact on the future – including your own.
This role reports to the Head of Technology Platform Operations of the Workforce BenefitsDivisionand the role will be located in Newport Beach, CA.RelocationAssistance may be provided.
As a DevOps LeadEngineeryou will play a pivotal role in enhancing our software delivery pipelines, ensuring system reliability, and improving overall service quality. You will lead a team of DevOps engineers and work collaboratively with cross-functional teams to drive the adoption of DevOps practices,optimizingdevelopment workflows, and ensure the reliability and scalability of software applications in a dynamic and fast-paced environment. This role plays a pivotal role in improving software delivery processes and enhancing the overall quality of IT operations.
How you will help move us forward:
DevSecOpsStrategy:Define and implement theDevSecOpsstrategy, best practices, and standards for the organization
Continuous Integration/Continuous Deployment (CI/CD):Design and implement robust CI/CD pipelines to automate software deployment, testing, and monitoring
Infrastructure as Code (IaC):Manage infrastructure as code using tools like Terraform or Ansible to ensure scalability, reliability, and consistency of infrastructure components
Monitoring and Alerting:Implement monitoring and alerting solutions to proactivelyidentifyand resolve performance issues, security vulnerabilities, and system outages
Security and Compliance:Collaborate with security teams to enforce security best practices and ensure compliance with industry regulations and standards
ITIL Implementation:Implement and maintain ITIL best practices to improve service delivery, incident management, problem resolution, change management, and configuration management processes
Collaboration:Foster collaboration between development,operationsand enterprise teams, promoting a culture of shared responsibility and continuous improvement
Troubleshooting and Incident Response:Diagnose and resolve issues in lower environments as well as production issues, implementing incident response procedures, and contributing to root cause analysis
Documentation:Maintainclear and comprehensive documentation of DevOps processes, standards, and procedures
Service Improvement:Continuously evaluate and improve service delivery,identifyingareas for optimization and efficiency gains
Vendor Management:Manage relationships with DevOps-related vendors and third-party service providers
The experience you bring:
Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8+ years of experience in a DevOps Engineering role
Experience with automated software build, test, and deployment
Experience with agile (e.g.SAFeAgile) and DevOps concepts & methodologies
Experience with AI/MLOpsinfrastructure enablement
Strong Expertise with networking, port&server configurations, AWS tagging, and scaling
Service Management experience (i.e.Incident,Release)
Strongexpertisein CI/CD pipelines, automation, Python, andIaC
Strongexpertisein AWS environments,Terraform, andMulesoft
Proficiencywith DevOps tools (e.g.Docker, Kubernetes, Jenkins, Git, and Ansible)
Advanced knowledge of ADO, JIRA, and a CI/CD framework
Excellent problem-solving and troubleshooting skills
Experience with cloud platforms (e.g., AWS, Azure, GCP)
Experience with monitoring/observability platforms (e.g.Grafana, Splunk)
Serve as an escalation point for tier 1 & 2 for complex support issues
Works independently, receives minimal guidance
Acts as a resource for colleagues with less experience
Strong communicationand leadership abilities
May lead functional teams or projects
What makes you stand out:
Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) are a plus
Provenexperience,leading and influencing technical teamscomprisedof PL employees and contractors
Knowledge of ITIL framework primarily in Service Transition and Service Operations
You embrace the ambiguity and complexity associated withparticipatingin a new business and new team structure
Experience in the workforce (group) benefits and/or insurance and/or financial industries
You can be who you are.
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
#LI-KP1
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$134,280.00 – $164,120.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.
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