Sr. Manager, Information Systems Operations Management

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Sr. Manager, Information Systems Operations Management you will ill serve as an expert in cloud networking, WAN architecture including RFP processes, and have robust experience in data center and LAN operations. This role is responsible for ensuring seamless connectivity across hybrid environments and managing physical and logical network infrastructure at Fort Worth, TX. In this role a typical day will include:

• Design and maintain cloud network connectivity, including integration with AWS, Azure, and hybrid platforms.
• Collaborate with cloud and network teams to ensure reliable and secure cloud access through services like AWS Direct Connect and Azure ExpressRoute.
• Lead WAN architecture planning, provisioning, and optimization including MPLS, SD-WAN, VPN, and leased lines.
• Manage WAN RFP processes, vendor selection, and contract negotiations and vendor relationships.
• Understand and interpret contracts and problem-solve effectively with limited information.
• Oversee structured cabling installations (Cat5e, Cat6, fiber optics) and ensure compliance with industry standards (TIA/EIA, BICSI).
• Supervise LAN infrastructure including switches, patch panels, and access layer configurations.
• Maintain and support data center infrastructure including rack-and-stack operations, power systems, cooling, and environmental monitoring.
• Document network diagrams, cabling layouts, WAN circuits, and data center assets.
• Provide mentorship and training to technical staff and coordinate with external vendors for infrastructure upgrades.
• Ability to interpret network diagrams and perform physical tasks in data center environments such as lifting heavy items (50lbs) and climbing ladders.

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience
• 5 Years of Demonstrated Leadership

Preferred qualifications:

• Proven experience in cloud networking and hybrid connectivity models.
• Must have proven record of working in a Data Center environment.
• Problem-solving effectively with limited information.
• Strong understanding of LAN technologies (Ethernet, VLANs, switching) and WAN technologies (MPLS, SD-WAN, VPN).
• Demonstrated experience in WAN RFP processes and vendor management.
• Proficiency in structured cabling systems and Layer 1 infrastructure.

HOW YOU CAN THRIVE AT ALCON:

• Join Alcon’s mission to provide top-tier, innovative products, and solutions to enhance sight & enhance lives.
• Grow your career and see your impact in a highly collaborative and diverse environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
• Travel: Up to 10%

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

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