Staff Services Technician (Permit Technician)

About the Opportunity

THE IDEAL CANDIDATE

The Planning Department is seeking a self-motivated and highly organized individual with excellent communication and customer services skills to fill full-time Staff Services Technician (Permit Technician) positions. A strong customer focus with a willingness to be part of the team should be at the heart of the candidate’s priorities.

To learn more about the Department of Planning and Community Development, click here.

THE POSITION

Under general direction, the Staff Services Technician (Permit Technician) will assist within the framework of the department’s Planning and Building Permits Divisions. This position will be utilized to provide routine customer service and technical assistance to property owners and members of the public seeking building permit and zoning information, provide a variety of building and planning technical support in processing land development applications and building permits, perform other related duties as assigned.

The department is currently seeking to fill two positions focused on the Building Permits Division, however, a candidate may be assigned to work in either the Building Permits or Planning Divisions. 

Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. 

Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.

Incumbents may also be subject to overtime, standby, callback, weekend, holiday, and shift assignments as identified in their MOU (Memorandum of Understanding). 

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt under the “Disability” tab.

Typical Tasks

• Serve as front-line personnel performing critical tasks related to customer service and construction development;
• Accept, distribute, and process submitted plans and supporting documents in accordance with established policies and procedures;
• Enter all permit information, and related documents into an electronic permit tracking system;
• Review plans and supporting documentation for compliance with local standards and adopted codes;
• Prepare documents, reports, and correspondence;
• Maintain and research public records in accordance with state law and local policy;
• Answer customer inquiries and provide proper direction to customers regarding permitting and zoning;
• Assist in checking permit applications for completeness and accuracy;
• Assist in providing the general public with technical information by phone, over the counter, and in writing regarding zoning and building permitting;
• Support the complex administrative needs of the department;
• Create and prepare statistical reports related to operation functions of the department;
• Develop and/or maintain complex filing systems;
• Assist in making public presentations, including preparation of written reports and presentation materials;
• Maintain proficiency in the use of software and hardware utilized;
• Operate a variety of office equipment, including computers, copiers, and other peripheral equipment; and
• Performs other related duties as required.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Modern office practices/record-keeping;
• Statistical record keeping and reporting concepts, methods and techniques;
• Data processing relating to budget control or payroll;
• Principles and techniques of employee supervision; and
• Spelling, grammar, and elements of proper writing procedures.

SKILLS/ABILITIES

• Supervise staff conducting technical assistance;
• Work independently, under general supervision;
• Interpret and prepare statistical reports;
• Communicate effectively;
• Speak and write in a clear, concise manner;
• Effectively manage time and prioritize work tasks around strict timelines and deadlines;
• Develop and maintain record-keeping systems and electronic databases;
• Prepare recommendations for Departmental and County review;
• Sit at a desk for extended amounts of time;
• Lift, bend, stoop and reach overhead; and
• Push, pull, squat, twist and turn.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION/EXPERIENCE 

PATTERN I 

• Completion of thirty (30) college semester units in Public or Business Administration, or related field.

PATTERN II

• Two (2) years performing highly complex clerical duties associated with lead-worker, programmatical or accounting responsibilities.

Proof of education may be required for verification purposes after the eligible list has been established as part of the selection interview process. Proof of education (transcripts and/or degree) may be attached at the time of online application submission if available. 

DESIRABLE QUALIFICATIONS 

In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the “Duties” section of the online application.

• Bachelor’s Degree in Construction Management, City and Regional Planning, Architecture, Geographical Information System, Public Administration, or related field; OR
• One (1) year of progressively responsible experience performing land use and/or building permit processing support services in a public agency OR
• Professional Certification in Land Use and/or Environmental Planning; OR
• Possess a Certification from the International Code Council as a Permit Technician, Building Inspector or Plans Examiner.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS

Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.

TENTATIVE RECRUITMENT SCHEDULE

Application Deadline: October 14, 2024

Oral Examination: October 28, 2024

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.

GENERAL INFORMATION

Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. 

Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.

Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org

Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. 

Benefits associated with this position can be found at Benefits Summary (Download PDF reader).

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