Store Associate

Summary

Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. Specific assignments vary by individual store and store management requirements.

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Duties

• Assist customers answering questions such as item price or location and handling bulky/ heavy items.
• Operate an electronic checkout system to record unit price, total customer purchase and make correct change.
• Perform a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
• Review stock levels and gather inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
• Prepare and maintain a variety of documents to order commissary items, reconcile invoices and submit requisitions.
• Maintain security, safety and sanitation practices and procedures.

Read the entire announcement before starting the application process. For current appointable DeCA employees selecting the promotion eligibility (2) SF-50s are required to establish merit eligibility, please read full announcement for further instructions.

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Requirements

Conditions of Employment

• Be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship may be required.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements identified in the Qualifications section.
• Optional form 306 (OF-306): If you are selected for this position you may be asked to submit the OF-306 declaration for Federal Employment.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 0303 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using education to meet qualifications you must submit transcripts. See Required Documents for more information.

Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). more information.

OR

Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university.

OR

Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.

Additional Requirements that must be met by the closing date:

• Physical requirements:
• Ability to frequently lift, push, pull, carry and handle items weighing between 30 and 40 pounds without assistance.
• You will attest to your ability to perform these physical requirements in the Questionnaire.
• Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:

• Customer Service
• Safety and Housekeeping
• Electronic Checkout System Operations
• Store Operations
• Clerical and Administrative
• Communication
• Minimum Qualifications GS-04

Overtime: Occasional

Fair Labor Standards Act (FLSA): Nonexempt

Bargaining Unit Status: Covered

Obligated Position: No

Those retired under CSRS or FERS considered: No. DoD criteria not met.

Recruitment/Relocation Incentives Offered: No

Telework eligible:No

Remote work eligible: No

Supporting Documents: As applicable based on your selected eligibility/eligibilities and requirements stated in this announcement. Applications without all required supporting documents will not be considered.

• Certain Veterans may compete under merit promotion procedures. VRA, 30% or more disabled veteran, and VEOA eligibilities require you submit the DD214 showing character of service. The Member 4 copy provides that information and is preferred.
• 30% or more disabled veterans must include a completed SF15, Application for 10-point Veterans’ Preference, and a copy of your VA letter (dated 1991 or later) certifying your total service-connected disability of 30% or more.
• Future military retirees must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.
• Future military separatees must include a copy of their terminal leave request, if applicable, AND a copy of most recent DD214 OR a certification document* OR a copy of most recent active duty orders.
• A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service. Notes for veterans:1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326.
• Applicants claiming Military Spouse Preference must submit the completed Military Spouse PPP Self-Certification Checklist, proof of marriage to the military service member (e.g., marriage certificate, marriage license), and a copy of the military member’s PCS orders.
• ICTAP eligibles must submit RIF separation or proposed removal/separation notice, your latest SF50 and a copy of your most recent performance appraisal.
• Certain applicants are eligible to apply under an Interchange Agreement. You must submit a copy of your latest personnel action (the equivalent of a Notification of Personnel Action (SF50))

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts and/or other documentation to support your educational claims.

Transcripts. REQUIRED when using education to meet qualifications or when education is required.

Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses.

Unofficial transcripts from U.S. Department of Education accredited colleges, universities, schools, or institutions listing your name, the name of the school, the date and degree awarded, and the list of classes and credits earned are acceptable for the application process. If selected, official transcripts are required before a firm job offer is made. A photocopy of your degree/diploma is not acceptable.

When relying on foreign education, submit transcripts and a copy of the equivalency evaluation results letter with a course-by-course listing. Documents must be in English or include an English translation. The hiring employer for this position does not evaluate degrees from foreign colleges or universities.

Additional information

Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service.

• The display of a salary range on this announcement does not suggest or convey an entitlement to a higher rate of pay. Upon first appointment to a civilian position in the Federal government, you are entitled only to the lowest step (Step 1) of the grade for which selected.
• The minimum age requirement is generally 18 years. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
• Applicants with financial difficulty are not automatically removed from consideration.
• Selectees are required to complete an online onboarding process.
• Retired military service members cannot be appointed to a Department of Defense (DoD) civilian position within 180 days of their retirement date. 5 United States Code 3326.
• PCS is not authorized.

The following may result in a rating of ineligible. Ineligible applicants receive no consideration.

• Not selecting an eligibility.
• Submitting an incomplete application package, such as missing documents, illegible documents, and/or missing information necessary to determine qualifications and eligibility. A resume reflecting part-time (PT)/full-time (FT) or nothing rather than the number of hours worked per week (e.g., 40, 30, 20, etc.) is incomplete.
• Submitting encrypted documents or uploading Adobe portfolio documents.
• Submitting any document that contains a photo or image of you.
• Including social media links, inappropriate material or content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume.
• Overstating your qualifications and/or experience in your application materials.
• Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.

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• Benefits
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• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HR reviews your resume and supporting documents to determine if you meet the qualifications and requirements, and to determine if you meet the eligibility/eligibilities you selected. Your questionnaire score is a preliminary measure of how well your background matches the competencies. If you submit multiple resumes, the last one received is used for this evaluation and sent to the hiring manager if you are referred for selection consideration.

HR refers qualified and appointable applicants to the hiring manager for selection consideration In accordance with DeCA’s Merit Promotion Plan. Selections are subject to restrictions of the DoD referral system for displaced employees.

Interagency Career Transition Assistance Program(ICTAP): This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position’s minimum qualifications. See the Required Documents section of this announcement for more information.

Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): To receive this preference, you must choose to apply using the “Priority Placement Program, DoD Retained Grade Preference (RGP)” eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming PPP RGP may be found at the General Applicant Information and Definitions link below.

Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP): In order to receive this preference, you must choose to apply using the ” Priority Placement Program, DoD Military Spouse Preference (MSP) (PPP MSP)” eligibility. If you are claiming MSP (PPP MSP) and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming MSP (PPP MSP) may be found at the General Applicant Information and Definitions link below.

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How to Apply

Your complete application package must be received by 11:59 PM ET on 09/09/2024.

You are responsible for verifying your application package is complete, accurate, and submitted timely. As uploaded documents may take one or more hours to clear the virus scan, plan accordingly to ensure your application process is complete and your application package is submitted by the specified closing date and time.

To begin, click Apply to access an online application. Follow the prompts to select your resume, required documents, and/or other supporting documents. You need to be logged into your USAJOBS account to apply or create an account before applying. You will be taken to an online application. Follow all prompts and complete the online application, verify you’ve included all required and supporting documentation, and submit your application. Additional information on how to complete the online application process and submit your online application is found at the USA Staffing Applicant Resource Center. To receive consideration, you must complete all steps of the application process.

You can verify your application status by logging into your USAJOBS account, selecting the Application Status link, and then selecting the More Information link for this position. The Application Status page displays your application status, the documents received and processed, and your questionnaire responses.

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Agency contact information

DECA WEST Servicing Team DECA WEST Servicing Team

Phone

614-692-7831

Fax

215-516-6051

Email

[email protected]

Address

Defense Commissary Agency West

1300 E Avenue

Fort Gregg-Adams, VA 23801-1800

US

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Next steps

Notices post to your USAJOBS account and are emailed to you. You can expect to receive a notice when you complete the application process, when your qualifications status is determined (qualified or not qualified), and when your referral status is determined (referred or not). If you are referred but not selected, you can expect to receive a final notice after the hiring manager makes a selection.

The hiring manager may choose to conduct interviews and may conduct telephone interviews to preclude travel hardships for applicants. Someone from the hiring agency (i.e., DeCA) will contact you if the hiring manager decides to interview you.

Should you receive a tentative job offer, be aware such offers are automatically withdrawn if you fail to (1) record an acceptance or declination by the response date provided in the offer notice and/or (2) meet any pre-employment requirements, including a scheduled appointment. If you receive a job offer, use a computer to submit your response rather than a mobile/cell phone.

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