Strategy & Development Leader – Crime Lab Design

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WHAT WE DO:

HED delivers leading design services across multiple sectors, including Science & Technology (S&T) and our internationally recognized forensic science practice, Crime Lab Design (CLD). This Strategy & Development Leader will support business development efforts for both the HED Science & Technology sector and CLD, helping to advance firmwide growth initiatives while stewarding relationships across two highly aligned but distinct practice groups. This role requires the ability to navigate and integrate the business development needs of both organizations, ensuring coordinated pursuit strategy, client management, and market positioning across the full spectrum of science, technology, and forensic facility work.

position SUMMARY:

Conduct business development efforts and lead high-value pursuits in coordinating with the Science & Technology and Crime Lab Design sector team(s) and sector leadership. This role is responsible for identifying prospects, performing market research, and contributing to pursuit strategy and proposal development across both HED and CLD. The Strategy & Development Leader will drive revenue growth by fostering strong client and industry relationships and by helping integrate strategic initiatives across the two organizations.

RESPONSIBILITIES:

Develop and implement sales growth strategies that align with the goals of both HED and CLD sector leadership
Manage and expand key client accounts across HED S&T and CLD, serving as the initial point of contact
Refine the market strategy, sector analysis, and competitive intelligence on behalf of sector leaders and the business development team
Assist in mentoring technical professionals, sector leaders, and others in the business development process
Develop the strategies for Target Account Planning and manage the Client Intimacy program for each key account in coordination with the sector business leader(s)
Track client contacts, identify key decision makers, introduce Firm capabilities and identify potential service opportunities
Participate in and lead the strategy for initial client meetings, presentations, and sales pitches
Assist in translating and customizing the firm brand strategy into coherent external sales messaging
Lead and manage sales and business development initiatives
Attend industry events and participate in networking and relationship-building
Enhance the profile and presence of the HED and CLD brands in the marketplace
Engage in market analysis and competitive intelligence on behalf of sector leaders and the business development team
Lead client meetings, presentations, and sales pitches
Lead in the preparation of proposals and interview pitches and assist the marketing team with response strategy
Serve as the trusted advisor to Business Leaders and Sector Leaders
Have a deep understanding of the company’s services and client needs
Diligence and proficiency in CRM and sales tools
Initiate, develop and track client contacts, identify key decision makers, introduce Firm capabilities and identify potential service opportunities
Manage the client development process by providing information, promotional materials and advice to potential clients, and act as liaison for the Firm
Lead in populating and maintaining CRM database for opportunities, pursuits and client contacts
Perform additional assignments as directed by the Business Leaders and Sector Leaders

SKILLS:

Leadership, Team, and Client management skills
Advanced insight into market and competitive landscape to provide and strategic marketing consultation to the sectors
Ability to make data driven sales decisions utilizing business development KPIs in coordination with sector leadership
Strategic thinking and ability to align solutions with client needs
Understanding of key sales performance metrics and reporting
Networking and relationship-building ability

REQUIREMENTS:

Bachelor’s Degree in Architecture or Engineering, Marketing, Business or Communications or a minimum of five to ten years of equivalent sales experience
Ability to manage multiple deadlines and diverse teams in a fast-paced environment
Very detail-oriented, self-motivated, enthusiastic and flexible
Ability to interact well in various business and social settings with all types of people in a mature and professional manner
Ability to represent HED and CLD at professional conferences and other industry events
Computer literate in general office applications
Excellent writing and speaking skills

PHYSICAL REQUIREMENTS:

Must be able to effectively communicate in writing and verbally via phone, video conferencing, and in-person
Ability to attend after-hours business functions and conferences
Ability to travel to other company locations, client sites, or out-of-town events up to 50% of the time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

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