Student Trainee (Information Technology Management)

Summary

This vacancy is for a Student Trainee (Information Technology Management) position at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line – Suitland Station.

• Multiple selections may be made from various directorates within the Census Bureau from this announcement for a position with the same title, series, grade(s), promotion potential, general job responsibilities and duty location **

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Duties

• Provides support in imaging, troubleshooting, repairing, and resolving issues for a wide range of installed computer systems such as PCs, laptops, and peripherals (e.g. printers, scanners and plotters).
• Assists with customer support functions to install, configure, and test software on customer workstations and performs IT equipment installation, equipment moves and warehousing activities.
• Assists senior specialists in the installation of operating systems update packages and refers serious problems to more experienced specialists.
• Assists senior specialists in systems administration by scheduling, monitoring, and verifying the integrity of system backups and file restoration.

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Requirements

Conditions of Employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• This position is in the excepted service.
• You must sign a Pathways Agreement.
• This announcement will close at 11:59 p.m. Eastern Time on the date the first (250) applicants are receive or on November 4, 2024, whichever comes first.
• If a degree has been obtained, please include a letter of acceptance into another degree or certificate program to show proof of eligibility.
• Maintain a 3.0 GPA or higher.
• This position may be eligible for telework; additional criteria will be required (e.g., supervisory approval).
• Be at least 18 years of age by the closing date of the announcement

Qualifications

This position will be filled under the Pathways Internship Program. This Program allows students to gain paid work experience while pursuing a degree, diploma or certificate at a qualifying institution. Under the Pathways Program, students who successfully complete all work, study, qualifications, and other eligibility requirements may be offered a permanent position work our agency upon graduation or completion of a qualifying certificate.

At the Agency’s discretion, students hired under the Pathways Program may be non-competitively converted to a term, career, or career-conditional appointment with a possible Full Performance Level (FPL) of GS-05, GS-07, GS-09, GS-11, GS-12, or GS-13 (FPL varies based on hiring department). Students must complete at least 640 hours of work experience acquired through the Pathways Internship Program while enrolled as a full-time or half-time degree- or certificate seeking student (work requirement must be met prior to academic program completion).

You MUST be enrolled or accepted for enrollment in an accredited high school, technical or vocational school, two-year or four-year college or university, graduate or professional school (go to www.ope.ed.gov/accreditation/ to verify accreditation status). Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, diploma, or certificate.

You MUST provide evidence of your current (spring semester or equivalent) enrollment, either on your transcript or by uploading a separate class schedule. If you are completing your current program this semester you must provide a letter of acceptance or proof of enrollment into another qualifying program to be rated eligible.

AND

Applicants must have at least a cumulative 3.0 GPA.

MINIMUM GRADE LEVEL REQUIREMENTS:

GS-04: Applicants must meet the following requirements:

Completion of 2 full academic years of post-high school study or an associate’s degree.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Education

You MUST submit a copy of your transcript to determine eligibility under this hiring authority. Further, if you claim qualifications based on education and do not submit a supporting transcript, your education will not be used in making a qualification determination and you may be found not qualified. Unofficial copies are acceptable; however, if selected, official transcripts are required.

You MUST submit your unofficial college transcripts with your application to include transfer courses, credit hours and grades to calculate GPA. Applicants who fail to provide transcripts will be marked as insufficient and will not receive consideration for this position. See: Transcripts and Licenses.

Additional information

If hired for this position with the Census Bureau, at its headquarters office located in Suitland, Maryland, you will be expected to temporarily telework to maximum extent while the headquarters building is being renovated. Once renovations are completed for your area, you will be notified when to return to the office. At that time, you will be expected to work from your duty station, and you may be eligible to telework, up to 8 days a pay period depending on your respective work schedule, with approval from your supervisor.

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

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• Benefits
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• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
• Review our benefits
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.

How you will be evaluated for preference eligibility: Within each category, those entitled to veterans’ preference will be listed at the top of the pre-defined category for which they are placed.

Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

For more information on category rating, please go to: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Category-Rating .

We recommend that you preview the online questions for this announcement before you start the application process.

Do NOT include the following types of information in your application:

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself (if included on your resume you will not be considered for this position)
• Personal information: such as age, gender, religious affiliation, etc.

You may view the https://apply.usastaffing.gov/ViewQuestionnaire/12566517 for this vacancy.

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How to Apply

Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on 11/04/2024.

To apply on-line, you must complete and submit an application by accessing the USAJOBS website at https://www.usajobs.gov.

1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.

USAJOBS Help Center jobs-near-me.org How to see your application and job status

To return to your saved application, log in to your USAJOBS account at https://www.usajobs.gov/ and click on “Applications.” Click on the position title, and then select “Update Application.”

Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact the Pathways Intern Program Coordinators at Census.Pathways.Intern@census.gov.

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Agency contact information

Census Pathways Intern Census Pathways Intern

Phone

301-763-3705

Email

census.pathways.intern@census.gov

Address

Human Resources Division

4600 Silver Hill Road

Washington, DC 20233

US

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Next steps

You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://usajobs.gov and clicking on “Applications.” The status will be visible next to the corresponding positions. The four points of notification are:

1. Application Received or Application Incomplete;
2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
3. Referred or Not Referred; and
4. Selected or Not Selected.

By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.

You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans’ preference, disability, etc.).

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