Summer 2026 Internship: Order Management – Maryville, TN

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We are hiring an Order Management Intern to join our Sales department!

Internship dates: May 18th – August 14th

Location, Schedule, & Compensation:

In-office/non-remote

Maryville, TN

40 hours per week

Monday-Friday

Paid

education and experience:

Currently enrolled in an associate’s or bachelor’s degree program in a related field.

Essential Duties and Responsibilities:

• Customer creation
• Order entry
• Order cleanup (including taking and making phone calls for credit card payments, FFL updates, etc.)
• Documenting department procedures
• Complete assignments and projects to support Sales Operations team and respond to additional assignments from management as required
• Communicate and work with other operations team members as required
• Actively participate with team members to achieve company goals
• Maintain the company’s standard of excellence in customer service
• Follow all company policies, programs and procedures

NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.

Competencies and Skills:

• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Strong attention to detail and ability to prioritize tasks.
• Ability to work independently and in a team environment.

Physical Demands:

• Works in an office environment.
• Able to lift and move up to 25 pounds occasionally.
• Able to sit and work at a computer keyboard for extended periods of time.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment and Personal Protective Equipment:

Within the Smith & Wesson manufacturing facility, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.

The following Personal Protective Equipment is required: Safety glasses with side shields and hearing protection are required when on the manufacturing floor. The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.

Updated 1/27/26