Support Secretary

Job summary

We are seeking an enthusiastic & motivated individual to provide administrative support to specialist clinical teams and provide support to the Learning and Workforce Development Trainer within the CWAMH Care Group at Sheffield Children’s. This post is based at The Becton Centre for Children & Young People, which is a specialised unit with multi-disciplinary team working.

You will be a motivated and enthusiastic team member with excellent organisational skills. You will need to be flexible and conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards and be competent in the use of Microsoft Office packages, particularly Excel.

Main duties of the job

You will provide a comprehensive administrative support service to the specialist clinical teams and provide support to the Learning and Workforce Development Trainer in accordance with Trust policies and procedures.

You should possess excellent verbal and written communication skills in addition to a clear understanding of patient confidentiality. You must possess a good working knowledge of IT packages and the ability to work across a mixed skill team.

The role provides a link between the Trust, patients and safeguarding for parents/carers and other healthcare professionals.

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care
2. Brilliant Place to work
3. Leaders in Children’s Health

We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Sheffield Children’s provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts–helping you succeed at work and beyond.

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

425-24-6875541

Job locations

Becton Centre for Children & Young People

Sevenaires Road

Sheffield

S20 1NZ

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children’s uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7@nhs.net. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications

Essential

• Educated to GCSE standard Maths/English level C or above or equivalent
• OCR/RSA Text/Word processing level 2 or equivalent

Desirable

• ECDL qualification
• NVQ Level 3

Experience

Essential

• Use of Microsoft Office packages
• Working in an NHS based administrative role

Desirable

• Experience of working within a CAMHS environment

knowledge and Skills

Essential

• Working within established office systems.
• Understands confidentiality and upholds Trust policy at all times.
• Use of bespoke electronic record systems.

Desirable

• Access databases
• Experience working with electronic patient administration systems ie. System 1

Personal Attributes

Essential

• Adaptable and flexible approach to manage fluctuating workloads.
• Ability to prioritise workload and attention to detail.
• Work as a member of a team.
• Good interpersonal skills for dealing with patients, families and professionals.
• Good communication skills on all levels both written and verbal
• Good organisational and problem solving skills
• Works well under pressure, meet deadlines and be self motivated.
• Physically able to perform the duties of the post.
• Polite and courteous manner.

Desirable

• Interest in developing new skills.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre for Children & Young People

Sevenaires Road

Sheffield

S20 1NZ

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Read Full Description