Support Secretary

Job summary

Permanent: jobs-near-me.org 22.5 hours (inc. Mon and Fri)

An exciting opportunity has arisen to join the LDMH and SEDATT Secretarial Team within the CWAMH Care Group at Sheffield Children’s.

You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.

About You: You will be comfortable engaging with others in verbal and written formats, understand patient confidentiality requirements, and be proficient in IT systems and office software.

If you are conscientious and committed to providing great administrative support, we would love to hear from you!

Main duties of the job

Reporting into the Operational Manager, your responsibilities will include:

• Provide efficient administrative support to the clinical team
• Manage incoming mail and action on correspondence
• Respond to enquiries from patients, GPs, clinicians, and external bodies
• Update patient records, ensuring accuracy
• Type medical correspondence, clinic letters and reports
• Follow-up work for the clinical team, presenting results to clinical staff
• Help with meetings, including minute-taking and providing administrative support
• Help prepare medical documents and ensure appropriate documentation storage
• Support inductions for new colleagues, and arrange necessary resources like interpreters

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England — and the top-ranked trust in the North East and Yorkshire — in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values — Compassion, Accountability, Respect, and Excellence — to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts — helping you thrive at work and beyond.

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-25-7274211

Job locations

Sheffield Children’s NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children’s uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications

Essential

• English Language Grade C or above.
• RSA III Typing / Word Processing or equivalent qualification or experience

Desirable

• Audio typing qualification.

Experience

Essential

• Excellent working knowledge of Microsoft Office packages including Word, Excel, Teams and Outlook
• Previous experience in a secretarial/admin role

Desirable

• CAMHS experience
• Knowledge of SystmOne, electronic patient record system
• Experience of working with confidential material

Knowledge and Skills

Essential

• Understanding confidentiality and able to uphold Trust policy at all times
• Working within established office systems.
• Good time management skills with the ability to prioritise work according to deadlines
• Good interpersonal skills for dealing with relatives/carers colleagues and professionals
• high standard of accuracy
• Able to work as part of a team and under own initiative
• Ability to establish and maintain effective working relationships

Desirable

• Knowledge of medical terminology

Personal Attributes

Essential

• Adaptable and flexible to cope with fluctuating workloads
• Attention to detail and accuracy
• Use discretion and judgement on issues that are sensitive and highly confidential.

Desirable

• Intersted in developing new skills.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children’s NHS Foundation Trust

Western Bank

Sheffield

S10 2TH

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

Read Full Description