Support Secretary – Cardiology Department

Job title:

Company

NHS

Job description

An exciting opportunity has arisen due to the development of the services within Cardio-Respiratory Department and we are looking to appoint an enthusiastic, self-motivated individual with a commitment to excellent patient care, to provide a comprehensive administrative support service to the Cardio-Respiratory Team on our Aintree siteThe post holders should have knowledge of IT packages and sound keyboard skills for data entry, with fast, accurate audio typing skills and medical terminology. RSA/OCR typing qualification or relevant experience is essential. Training will be given where necessary for internal IT systems but knowledge of outpatient systems would be beneficial. Previous experience of working within an NHS clerical environment would be an advantage.Part of the role will be utilised to support Clinical Governance meetings in Cardiology and Respiratory linking in with the Office Manager in each area, chasing up feedback and updates from the areas and support services along with taking minutes at the meetings and disseminating them.The successful candidate would also be expected to support the sleep laboratory part of the week with appointments, adding referrals and waiting list entries as well as supporting patients, GP’s and other hospital trusts with queries relating to their sleep pathway.**Please note this vacancy will close once sufficient applications have been received**Main duties of the jobThe Support Secretary provides a comprehensive typing support service to the Care Group, in accordance with specialty requirements and will be expected to demonstrate the following:o A comprehensive knowledge of all aspects of the specialty team role and the range of services provided.o The application of knowledge regarding patient administration systems, Microsoft office products and digital dictation systems for the purpose of clinical correspondence administration.o Discernment in all aspect of the typing support role, exercising independent judgement and initiative, as appropriate.o Effective communication skills when dealing with external and internal clinical stakeholders and exercising tact, sensitivity and discretion when dealing with patients and their relatives.o Evidence of team working, cross covering colleagues and acting as mentor to new staff.About usLiverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.Date posted07 April 2025Pay schemeAgenda for changeBandBand 3Salary£24,625 to £25,674 a year Per annumContractPermanentWorking patternFull-timeReference number287-AMED-255-24Job locationsAintreeLower LaneLiverpoolL9 7ALJob descriptionJob responsibilities1 Audio transcription of clinical letters2 Receiving and action of new referrals3 Making appointments, clinic outcomes4 Providing telephone cover for the service5 Direct pointof contact for patients and other service users6 Assist speciality secretaries with their workload as directedJob descriptionJob responsibilities1 Audio transcription of clinical letters2 Receiving and action of new referrals3 Making appointments, clinic outcomes4 Providing telephone cover for the service5 Direct pointof contact for patients and other service users6 Assist speciality secretaries with their workload as directedPerson SpecificationQualificationsEssential