Talent Development Specialist I

Why Broadway Bank:

We are one of the largest independently owned banks in
Texas with offerings in personal and private banking, wealth management,
business banking and mortgage lending.

Position Overview:

The Talent Development Specialist I plays a pivotal role in
advancing the capabilities of new hires and existing employees through a blend
of in-person, virtual, and digital learning modalities. This role is tasked
with maintaining and enhancing instructional materials to reflect the evolving
landscape of the banking industry and the specific needs of Broadway Bank. By
fostering a conducive learning environment and embodying the bank’s culture,
the Talent Development Specialist I supports the organization’s strategic
objectives and commitment to excellence.

Essential Functions:

• Facilitate training sessions for a diverse employee base, leveraging instructor-led, classroom, and virtual formats, ensuring alignment with organizational timelines and objectives.
• Manage logistical aspects of training delivery,
  including the reservation and setup of venues, equipment, and systems;
  scheduling of sessions; and distribution of learning materials.
• Deliver training experiences that reflect and reinforce
  Broadway Bank’s culture and brand values, enhancing employee engagement
  and retention.
• Administer the Learning Management System (LMS),
  overseeing course assignments, content uploads, catalog management, and
  the generation of comprehensive reports on user engagement and
  performance.
• Monitor and report on the integration and progression
  of new hires through the training curriculum, offering insights into
  program effectiveness and opportunities for improvement.
• Evaluate training program outcomes, soliciting feedback
  to refine and update curricula and materials in line with current
  practices and business needs.
• Conduct needs assessments and job-task analyses to
  identify skills gaps and development opportunities, formulating targeted
  training solutions.
• Collaborate in the creation of engaging training
  content, including job aids, participant handouts, and introductory
  eLearning modules.
• Organize and contribute to internal and external events
  aimed at employee development and promoting financial literacy among the
  wider community.
• Maintain open lines of communication with retail and
  contact center leadership, ensuring transparency and collaboration in the
  training process.
• This position may
  require travel within the Bank’s geographic area.
  

experience & education:

• Minimum of 3 years of experience in retail banking or
  financial center operations.
• 0-2 years of experience in facilitation, instructional
  design, and eLearning development.
• Demonstrated ability to deliver technical training on internal
  systems and processes.
• Effective at synthesizing and communicating complex
  information clearly.
• Bachelor’s degree in Business, Organizational
  Development, HR, or related field preferred.
• Training certifications preferred.

Skills & Qualifications:

• Deep understanding of banking systems and applications,
  such as Fiserv, Aperio, Enact, and Nautilus, alongside Broadway Bank’s
  product suite.
• Exceptional communication skills, capable of delivering
  compelling presentations and fostering meaningful interactions.
• Collaborative team player with the ability to forge
  strong partnerships across business functions.
• Resilient and adaptable, with a positive outlook that
  aligns with the bank’s brand principles.
• Highly organized, self-motivated, with meticulous
  attention to detail and proficient in managing multiple priorities.
• Confident public speaker, adept at providing
  constructive feedback and coaching, facilitating group learning
  activities.
• Creative and open-minded, welcoming feedback and
  personal development to continuously improve.

Other Requirements:

• Requires the ability to lift, carry, push, pull weights or otherwise move objects weighing as much as 10 lbs. on a regular basis and/or for extended periods of time during the workday.
• Flexibility to work occasional nights and weekends as required by training schedules or organizational needs.
• Occasional
  overtime or extended hours may be required.

We’re a culture that offers resources to benefit your
overall health and well-being:

• Career Development and Mentorship Programs
• Generous paid time off, minimum 4 weeks
• Employee recognition, awards, and events
• Free vision insurance
• Retirement matching
• Tuition reimbursement

This job description is not
designed to be a comprehensive listing of duties, responsibilities, or
activities that are required for this job. Duties, responsibilities, and
activities may change at any time with or without notice.
Broadway Bank
is proud to be an Equal Opportunity Employer. Broadway Bank is a drug-free and
tobacco-free workplace, with a nicotine-free hiring policy. All qualified applicants
will receive consideration for employment without regard to race, color, sex,
sexual orientation, gender identity, religion, national origin, disability,
veteran status, or other legally protected status.
Member FDIC