Team Administrator

Division – Specialist

Department – Technology Resilience and Cyber

Salary: National ranging from £25,000 to £29,150 and London £27,500 to £32,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

We are looking for an experienced Professional Business Support to support two high-profile teams implementing the new Critical Third Parties oversight regime.

Financial services firms increasingly rely on the services of a small number of third party technology companies and other third-party providers. Meaning that if one was to fail, it could lead to widespread disruption, impacting consumers, firms, markets and posing a risk to financial stability. We have been given new powers to supervise firms designated by Treasury as Critical Third Parties (CTPs), working very closely with the PRA and Bank of England. The regime is designed to help strengthen the resilience of the services they provide to financial services firms.

This is an exciting opportunity, working to two managers, and two teams of welcoming and supportive colleagues who will be overseeing the CTPs. 

This role will be ideal for someone looking to broaden their PBS experience, make new contacts and gain experience of working with colleagues in the PRA and other organisations.

What you will be doing

Reporting to two managers, the purpose of the role incorporates complex diary management and meeting support. You will need to demonstrate the ability to work to tight deadlines, prioritise tasks and have strong organisational skills. At times, you may need to assist other Professional Support colleagues within TRC, providing a broad base of support for the TRC Senior Leadership Team.

• Proactive diary management and assisting the two managers for meetings, ensuring the managers have sufficient time to review materials and papers
• Co-ordinating attendance of external meetings, including meeting room bookings, travel, accommodation, and expenses organising travel and accommodation as required by the managers and teams
• Arranging meetings, including room bookings and attendance
• Managing the administration of recruitment processes such as scheduling interviews and the accompanying interview packs, scoring sheets, etc are in place
• Managing joiner/ leaver IT requirements and resolving ad-hoc issues or queries on behalf of the managers
• Working alongside local Personal Assistants (to the Head of Department and the Director) to coordinate the department’s administrative activities, including ensuring there is adequate administrative cover
• Providing general assistance to other members of the TRC CTPs team when required

What will you get from the role?

• The opportunity to work in a busy, challenging, and engaging environment with a broad and varied workload
• Involvement in a high-profile area of the business
• Interaction with a range of internal and external contacts
• The opportunity to establish and build a good network of working relationships with colleagues at all levels across the FCA and also at the PRA
• Training and personal development

Which skills are required

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of working in a fast-paced environment
• Proficient in the use of Outlook, Word, PowerPoint, and Excel. Experience working with room-booking systems and arranging travel
• Experienced of being exposed to confidential information and ensuring confidentiality of the information
• The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting

Essential

• Calm under pressure and can work to tight deadlines whilst maintaining quality and accuracy
• Flexibility and the willingness to get things done, assisting others , as necessary
• Efficient organisational, time management and administrative skills
• Excellent spelling, grammar, and written communication skills
• Ability to work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy
• Self motivated and able to work without supervision using own initiative to resolve issues and progress actions
• Flexibility to adapt & react to changing circumstances, reprioritising as necessary
• Ability to build good working relationships & networks
• Strong oral communication skills, in particular an ability to summarise key ‘need to know’ issues in a timely fashion

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from men, minority ethnic, disabled, and neurodivergent candidates for our Professional Business Support role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8%
• Life assurance
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA – Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded Professional Business Support – Corporate
• Advert Closing Date: 21st January 2025
• CV Review/Shortlist: 23rd January 2025
• First Round Interview Assessment: W/C 3rd February 2025
• The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For internal applicants, please contact Linda Bradley at Linda.Bradley@fca.org.uk
• For external applicants, please contact Chhavi Bartaria Chhavi.Bartaria@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.

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