Team Assistant – EXTEND

EXTEND

This role is advertised as part of our BBC Extend programme for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis. 

We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our BBC Extend programme, please contact the BBC Extend team.

The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place. If you’d like more information on BBC Extend, please visit the BBC Extend webpage. (EX2324)

ABOUT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. 

We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. 

From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.

THE ROLE

The Team Assistant will provide comprehensive administrative assistance to the StoryWorks Programme Partnerships team. The role will be responsible for a broad range of administrative tasks and will support the sales and production functions with the handling and direction of queries, coordinating with clients and suppliers, acting as the first point of contact for the team, coordination of projects, travel, events and team-wide activities.

Responsibilities 

Finance Administration 

• Oversee and monitor the processing of purchase orders and department financial documentation and requests for information.
• Update and maintain accurate financial records within the CRM system, specifically Salesforce.
• Manage and process diverse types of payments and financial transactions.
• Perform credit assessments and liaise with BBC Finance to ensure smooth transactions with customers and suppliers.
• Administer electronic agreements, ensuring the proper execution of document signatures.
• Regularly update the status of financial opportunities across various company systems, including SAP.

Team Administration 

• Provide comprehensive administrative and operational assistance to team, which includes development, commercial, production and marketing units, using discretion to identify and resolve first line issues, referring to supervisor/manager for assistance as necessary.
• Organise key team meetings including coordination, diary and facilities management, distribution of agendas and supporting documents.
• Make routine arrangements and bookings, according to clearly defined instructions.
• Maintain, efficiently operate and improve a range of office processes and administrative systems including Monday.com, Salesforce, SAP and Microsoft Office to ensure the smooth running of the team.
• Responsible for coordinating team IT requests, user administration, systems access and record keeping. Working with the Business Coordinator to ensure those who are joining, moving or leaving the department are equipped appropriately with the right IT.
• Support internal communications and the development and implementation of employee and office wellbeing activities.

Client Administration 

• Work closely with the Commercial team to ensure new and existing clients are configured and have access to required information and coordinating with clients to obtain information required to ensure system configuration is processed.
• Ensure a smooth transition of the client between commercial, production and – liaising with Account Directors, Clients, Production Management and the Creative Production team as required.
• Support team and client-facing event activations, alongside the Marketing team and Business Coordinator.

WHAT DOES IT TAKE

Key Criteria

• Experience of providing sales administration assistance in at least one organisation.
• Organised with ability to prioritise own workload effectively, to coordinate activities and conflicting demands to ensure that tight deadlines are met.
• Effective communication skills with the ability to work well with range of people at all levels.
• Ability to use own initiative with minimal supervision and deal with routine queries as they arise, escalating to others as necessary.
• High attention to detail and concern for accuracy.

Desirable 

• Experience using Monday.com
• Relevant business administration qualification.
• An entry-level finance or bookkeeping qualification.
• Knowledge of financial tools such as SAP and Salesforce
• Proficient computer skills with strong experience of office software packages (i.e. Word, Excel and PowerPoint.).

LIFE AT BBC STUDIOS

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here.

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.

WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS

• We offer a competitive salary package
• Flexible 35-hour working week for work-life balance
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days
• A defined pension scheme and discounted dental, health care, gym and much more
• Excellent career progression – access to courses, webinars, workshops and the opportunity to work in different areas of the organisation

PACKAGE DESCRIPTION

Job Reference: 18272

EXTEND Job Code: EX2324

Band: B

Salary: Up to £25,000 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: Permanent Role (we are open to considering this as either a full-time or part-time role, working no less than 4 days per week). 

Location: This is a hybrid role and the successful candidate will balance office working with home working. Office Base is London, Television Centre. 

REASONABLE ADJUSTMENTS

We are proud to share that we are a Level 2 Disability Confident Employer and if you require any reasonable adjustments in order to apply please contact us on reasonable.adjustments@bbc.co.uk

EXTEND

This role is advertised as part of our BBC Extend programme for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either: the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis. 

We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our BBC Extend programme, please contact the BBC Extend team.

The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place. If you’d like more information on BBC Extend, please visit the BBC Extend webpage. (EX2324)

ABOUT BBC STUDIOS

BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. 

We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III.

The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. 

From BAFTAs to RTS Awards, BBC Studios is Britain’s most awarded production company and the only producer with three of the top ten shows on IMDB; we’re the home of bbc.com, the widest-read English language news website in the world; and the UK’s largest distributor of British content.

THE ROLE

The Team Assistant will provide comprehensive administrative assistance to the StoryWorks Programme Partnerships team. The role will be responsible for a broad range of administrative tasks and will support the sales and production functions with the handling and direction of queries, coordinating with clients and suppliers, acting as the first point of contact for the team, coordination of projects, travel, events and team-wide activities.

Responsibilities 

Finance Administration 

• Oversee and monitor the processing of purchase orders and department financial documentation and requests for information.
• Update and maintain accurate financial records within the CRM system, specifically Salesforce.
• Manage and process diverse types of payments and financial transactions.
• Perform credit assessments and liaise with BBC Finance to ensure smooth transactions with customers and suppliers.
• Administer electronic agreements, ensuring the proper execution of document signatures.
• Regularly update the status of financial opportunities across various company systems, including SAP.

Team Administration 

• Provide comprehensive administrative and operational assistance to team, which includes development, commercial, production and marketing units, using discretion to identify and resolve first line issues, referring to supervisor/manager for assistance as necessary.
• Organise key team meetings including coordination, diary and facilities management, distribution of agendas and supporting documents.
• Make routine arrangements and bookings, according to clearly defined instructions.
• Maintain, efficiently operate and improve a range of office processes and administrative systems including Monday.com, Salesforce, SAP and Microsoft Office to ensure the smooth running of the team.
• Responsible for coordinating team IT requests, user administration, systems access and record keeping. Working with the Business Coordinator to ensure those who are joining, moving or leaving the department are equipped appropriately with the right IT.
• Support internal communications and the development and implementation of employee and office wellbeing activities.

Client Administration 

• Work closely with the Commercial team to ensure new and existing clients are configured and have access to required information and coordinating with clients to obtain information required to ensure system configuration is processed.
• Ensure a smooth transition of the client between commercial, production and – liaising with Account Directors, Clients, Production Management and the Creative Production team as required.
• Support team and client-facing event activations, alongside the Marketing team and Business Coordinator.

WHAT DOES IT TAKE

Key Criteria

• Experience of providing sales administration assistance in at least one organisation.
• Organised with ability to prioritise own workload effectively, to coordinate activities and conflicting demands to ensure that tight deadlines are met.
• Effective communication skills with the ability to work well with range of people at all levels.
• Ability to use own initiative with minimal supervision and deal with routine queries as they arise, escalating to others as necessary.
• High attention to detail and concern for accuracy.

Desirable 

• Experience using Monday.com
• Relevant business administration qualification.
• An entry-level finance or bookkeeping qualification.
• Knowledge of financial tools such as SAP and Salesforce
• Proficient computer skills with strong experience of office software packages (i.e. Word, Excel and PowerPoint.).

LIFE AT BBC STUDIOS

We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.

The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here.

BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group’s science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.

WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOS

• We offer a competitive salary package
• Flexible 35-hour working week for work-life balance
• 26 days holiday (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days
• A defined pension scheme and discounted dental, health care, gym and much more
• Excellent career progression – access to courses, webinars, workshops and the opportunity to work in different areas of the organisation

PACKAGE DESCRIPTION

Job Reference: 18272

EXTEND Job Code: EX2324

Band: B

Salary: Up to £25,000 + London Weighting (£5,319) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type: Permanent Role (we are open to considering this as either a full-time or part-time role, working no less than 4 days per week). 

Location: This is a hybrid role and the successful candidate will balance office working with home working. Office Base is London, Television Centre. 

REASONABLE ADJUSTMENTS

We are proud to share that we are a Level 2 Disability Confident Employer and if you require any reasonable adjustments in order to apply please contact us on reasonable.adjustments@bbc.co.uk

Read Full Description