Team Lead Reception Services

Provides services to patients and visitors at a reception desk. Provides directions, answers patient information calls, and provides general customer service to all customers.Provides support to supervisor with scheduling, Kronos timekeeping, ordering of supplies, and supervisory duties in absence of the department’s supervisor.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.