Organization Mission

Istanbul International Center for Private Sector in Development (IICPSD) supports the private sector and foundations to become transformative partners in development through research, advocacy for inclusive business, facilitation of public-private dialogue and brokering partnerships. IICPSD, established in 2011 in partnership with the Government of Türkiye, is one of UNDP”s six Global Policy Centres. It leads UNDP’s global work on private sector and foundations and supports UNDP’s offices all over the world. The Center focuses on four thematic areas:

1. Inclusive Business;

2. Private Sector Engagement in Skills Development;

3. Impact investing;

4. Resilience and Crisis Response.

The Center also hosts four global initiatives: Business Call to Action, SDG Philanthropy Platform, Global Islamic Finance and Impact Investing Platform and Connecting Business Initiative.

Context

The Tech4R (Technology for Rescue, Response, Recovery and Resilience) initiative mobilizes digital volunteers to co-create innovative solutions for disaster risk reduction. As part of the prototype development, Tech4R relies on a range of AI (Artificial Intelligence) agents and digital platforms that require ongoing subscription management and troubleshooting support. Ensuring smooth operation of these tools is critical for project continuity and volunteer productivity.

Key Responsibilities

The volunteer will manage subscription setup, troubleshoot technical issues, and provide guidance to non-technical team members. Tasks include maintaining access to AI platforms, liaising with providers when needed, and documenting troubleshooting processes. The expected contribution is10-15 hours per week over 10 weeks, depending on system needs and issue resolution.

Required Skills and Experience

Background in IT support, systems administration, or related fields.

Familiarity with AI tools and subscription models.

Strong problem-solving and communication skills.

Ability to document technical processes for non-technical users.