Technical Consultancy and ESG Manager

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around the world.

Job Description

The TECHNICAL CONSULTANCY/ESG MANAGER is primarily responsible for the following:

development and management of Learning Services in support of the overall CBE Targets; and establish and maintain effective policies, procedures and systems geared towards customer satisfaction and achievement of business objectives

SPECIFIC RESPONSIBILITIES

Financial:

The TECHNICAL CONSULTANCY/ESG MANAGER ensures the achievement of the financial

objectives set for the year. The achievement of financial objectives is supported by anticipation of

requirements, monitoring of revenue projection and analysis of variances.

The TECHNICAL CONSULTANCY/ESG MANAGER screens potential business deals by analysing

market strategies, deal requirements, potential and financials.

Customer

The TECHNICAL CONSULTANCY/ESG MANAGER ensures that the Customer Feedback is

monitored, measured and improved.

The TECHNICAL CONSULTANCY/ESG MANAGER ensures the timely response and actions to

Customer Concerns are given.

Internal Process

The TECHNICAL CONSULTANCY/ESG MANAGER maintains product management staff by

recruiting, selecting, orienting and training employees;

approves projects and its content in synergy with technical experts within the SGS Network.

maintains product management staff job results by counselling and disciplining employees; planning,

monitoring and appraising job result;

ensures to understand and keep up-to-date with constant developments in the Philippine Market.

identifies new areas for product development, identify new technologies, licensing and partnership

opportunities;

shall collaborate with professional services and other support teams to ensure successful

implementation; and

to inject innovative ideas to make the PH KN processes more streamlined.

Learning and Growth

The TECHNICAL CONSULTANCY/ESG MANAGER conducts Training Needs Analysis (TNA) for his/her

team at least once a year. The results of TNA will be converted to Training Requirements and implemented

and improved throughout the process. At the minimum, the training plan shall include motivational programs

and process streamlining courses (e.g. Quality and Technological Awareness, Value Stream Mapping, Six

Sigma and Problem Solving Tools)

On top of the training plan established for the year, the TECHNICAL CONSULTANCY/ESG MANAGER

conducts has to consistently identify Training Courses to ensure continuing professional development of

his/her team members.

General

The appropriate controls are implemented to achieve Balanced Scorecard.

Other related duties may be assigned either in support of the department goal or for his/her personal or

professional training, education or development as programmed by the CBE business division manager.

Qualifications

Basic Knowledge of Statistical Tools is a must

College Graduate

Four (4) years related experience in Business Development, Product Management or R&D

Able to work with Balanced Scorecard and its perspectives

Additional Information

Technical Skills

Public speaking and presentation skills

Negotiation Skills

Project Management

Soft Skills

Works Effectively with Others;

Root Cause Analysis and Problem Solving;

Able to motivate and empower employees

Management and Supervision

Planning and Organizational Skills

Customer Requirements

Ability to identify customer needs and applicable product to offer.

Knows how to handle and manage customers regardless of situation;

Good inter-personal relationship skills.

Work Ethics

Time Management/Discipline;

Willingness to learn new products and services;

Willingness to be assigned on jobs beyond GMA

Daily Reporting in Makati Office

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