Technical Lab Manager

Role description

Job Title: Atlassian Cloud DevOps Engineer

Location: Bangalore, Hyderabad, Chennai, Trivandrum, Kochi, Pune, Noida, Gurgaon
experience Range: 3-8 Years

3+ years of experience in DevOps and Atlassian Cloud administration, with strong CI/CD automation expertise.

Job Summary:

We are seeking a hands-on Atlassian Cloud DevOps Engineer to support and enhance the Enterprise GitLab CI/CD ecosystem, integrating GitLab, Atlassian Cloud (Jira, JSM, Confluence), and Atlassian Forge pipelines.
This role will drive NextGen Ops and AIOps automation, enabling proactive monitoring, intelligent triage, and self-service operational capabilities across the enterprise.

Key Responsibilities:

• Integrate Atlassian Cloud tools (Jira Software, Jira Service Management, Confluence) with DevOps pipelines for governance, compliance, and automation.

• Design, maintain, and optimize CI/CD pipelines across GitLab and Atlassian Forge environments.

• Build and enhance Automation for Jira (A4J) rules to enable intelligent workflows, ticket routing, and system event automation.

• Develop and maintain automation scripts using Python, Bash, or Groovy to improve efficiency and reliability.

• Implement AIOps capabilities including anomaly detection, predictive systems, and self-service automation pipelines across cloud systems.

• Collaborate with Development, Operations, and Governance teams to align automation, observability, and compliance initiatives.

• Support AI-driven Service Desk automation through ROVO AI agents and other NextGen operational bots.

Must Have Skills:

• DevOps Tools: GitLab CI/CD, Atlassian Forge, Docker, Kubernetes.

• Scripting Languages: Python, Bash, Groovy (Node.js or Java is a plus).

• Atlassian Cloud Expertise: Jira Software, Jira Service Management, Confluence, REST APIs, and Automation for Jira (A4J).

• Observability Tools: Splunk, Grafana, OpenTelemetry, Microsoft Sentinel.

• Governance & Compliance: SOX controls, access reviews, and change audit readiness.

• AIOps / NextGen Ops: Self-healing pipelines, predictive monitoring, AI-based ticket response, ChatOps.

Good to Have Skills:

• Experience with AI/ML integration in DevOps or AIOps pipelines.

• Exposure to Service Desk automation using ROVO AI or similar tools.

• Familiarity with Infrastructure as Code (IaC) tools like Terraform or Ansible.

• Understanding of cloud platforms (AWS, Azure, GCP).

• Knowledge of DevSecOps practices and security automation.

• Strong understanding of Agile methodologies and enterprise governance models.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Proven track record in observability, compliance, and AIOps integration.

• Excellent analytical, problem-solving, and collaboration skills with a focus on innovation and reliability.

Skills

Atlassian,cloud devops,Jira