Darwin Rhodes
Job title:
Technical Project Manager II
Company
Darwin Rhodes
Job description
As a Technical Project Manager, from pre-sales through to integration and performance, you will be an end-to-end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high-impact, fast-paced environment you’ll be project managing, problem-solving and building close relationships with customers across many industries.As a Technical Project Manager II, you will be responsible for:
- Advocating best practice for the customer and internal teams during product design, development and implementation
- Being the central point of contact for customers and leading the integrated account team delivering customer success
- Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged
- Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
- Communicating with internal, external customers and partners to share information and deliverables
To be successful in this role you will:
- Have a Bachelor’s degree in Computer Science, or related field or its equivalent
- Demonstrate experience in a customer-facing role within the information technology industry
- Show some experience of managing and delivering technical customer projects successfully
- Show understanding of working with network technologies, web performance or media related technologies, methodologies and/or architectures
- Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
- Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
- Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment
Expected salary
Location
London
Job date
Thu, 16 Jan 2025 06:17:29 GMT
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