Technical Support Specialist

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Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose:

To provide technical support and experience in a Windows 7 – 10 environment, Chrome OS environment. This includes Application support and deployment, Networking / Connectivity support, Security support, Hardware deployment and Inventory support. Server support and Linux experience are a plus.

Nature of Duties/ Responsibilities:

Responsible for supporting office and production systems.

Maintains a high level of customer credibility by providing customer service response and following through on that response.

Installs, configures and troubleshoots laptops and workstations.

Ability to troubleshoot network issues.

Ability to troubleshoot Server issues.

Proactively works at identifying and resolving potential or recurring client issues.

Reports all potentially systemic problems to Management.

Provides an atmosphere of ownership of customer issues and demonstrates appropriate empathy and concern.

This is a 100% on-site role.

education & Experience:

-Ability to work based on goals and ticketing system and deliver on time resolutions

-Knowledge of Windows XP, 7, and 10.

-Knowledge of Office (2003, 2007, and 2010)

-Ability to be a team player in large deployment projects

-Intermediate Networking knowledge and skills including, but not limited to: Ethernet physical layer connectivity analysis, basic TCP/IP protocol setup and troubleshooting skills, network interface card setup and connectivity analysis.

– 1 – 2 years experience in IT related jobs.

-Communication skills are necessary for interacting with internal customers.

-Must be able to work in fast pace, high demand environment.

-Applicant must be able to work as a team to meet the needs of the customer

PREFERRED:

-MIS/CIS/CS degree

• -CompTIA A+, Network+, Security+, or other recognized certifications

Salary Range (annual) : $55,000.00 – $65,000.00

Sanmina is an Equal Opportunity Employer

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.

Actual base pay within this range (determined at the offer stage) will be based on a candidate’s years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.

EEO Employer Vets/Disabled

 

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