Technical Trainer

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

The Technical Trainer is responsible for conducting classes whether in person or interactive online. Their goal is to educate and empower customers to be successful with Crestron Technology. They must stay current on assigned Crestron Technology to work towards becoming a Subject Matter Expert (SME). The Technical Trainer will also work closely with peers to give critical feedback on course materials.

Responsibilities:

• Responsible for teaching foundational technical training courses in Instructor Led Training (ILT) or Interactive Online Training (IOLT) classroom styles
• Prepare training room and or interactive online training spaces and related resources prior to the start of each class
• Knowledge and expertise in working with exams questions as well as grading student exams
• Work closely with curriculum developers to ensure courses are meeting the needs of the students
• Support and work at Crestron Seminars, Crestron Trade Shows, and Crestron Training Masters events
• Familiar with professional training techniques for adult learners
• Other duties or responsibilities as required

Requirements:

• Bachelor’s degree in Computer Science, Electrical Engineering, or related field.
• Industry or vendor certifications such as CTS, CTS-D, or I, MCSE, CCNA
• 2 years in audio, video, informational design/integration, rental & staging, or related industry
• 2 years working with Crestron systems
• 1 year of technical training experience
• Highly organized to effectively handle multiple tasks in a fast-paced environment, yet flexible enough to respond quickly to critical issues

Communication/Contract Skills:

• Ability to work collaboratively and cross-organizationally
• Excellent verbal and writing skills
• Excellent communication skills
• Excellent presentation and teaching skills
• Excellent interpersonal skills
• Ability to present technical information in an interesting and compelling manner
• Ability to quickly assimilate technical information
• Have a passion for helping others learn and a commitment to serving as a strong product advocate

Other Requirements:

• Estimated 10% travel per year
• Goals 90% of time on course training and 10% of time on continued education and content development
• Strong analytical and problem-solving skills
• Strong customer service orientation
• High level of motivation and enthusiasm

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together. 

EOE/M/F/D/V

• No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

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