Temporary Summer Tour Guide Leader

Position Number STMP15

Working Title Temporary Summer Tour Guide Leader

Division Academic Affairs

Department Enrollment Management (Adm)

Work Unit Undergraduate Admissions

Work Location Gage Undergraduate Admissions

Vacancy Open To All Candidates

Position Designation Non-Student Temporary

Employment Type Temporary – Full-time

Hours per week 30

Work Schedule

Monday-Friday daytime, evening and weekend hours as needed to cover recruitment.

Pay Rate $13 per hour

Minimum Experience/Education

Graduation from a four-year college or university; or an equivalent combination of education and experience. Degrees must be received from appropriately accredited institutions upon hire date.

Departmental Preferred Experience, Skills, Training/Education:

The preferred candidate will be a recent UNC Charlotte graduate and have a strong knowledge of University programs including student services and academics. Additionally, the preferred candidate will be able to demonstrate exceptional communication and interpersonal skills.

Duties and Responsibilities

• Perform the duties of Tour Captain, communicating key tour details with campus partners including Housing, Admissions Staff, Visit Staff, Front Desk Student Workers and Summer Tour Guides.
• Lead Niner Guide operations by recruiting, marketing, training, and scheduling tour guides for Admissions tours and events.
• Assist with Visit Program operations by receiving incoming phone calls at the front desk and making outbound calls to prospective students.
• Assist with Undergraduate Admissions by conducting front desk operations- including welcoming guests to the University.
• Connect visitors with Admissions Counselors utilizing computer software programs such as Slate and NinerQ.
• Conduct check-in for prospective families visiting the University using Slate.
• Updates social media outlets such as Instagram so that the volunteer team remains informed about the University.
• Provides tours as needed.
• Researches and prepares special projects as assigned.
• Articulates the value of a UNC Charlotte education in a variety of forums.

Other Work/Responsibilities

Necessary Licenses or Certifications

Proposed Hire Date 05/20/2025

Contact Information

Expected Length of Assignment 4 months

Posting Open Date 04/11/2025

Posting Close Date 05/03/2025

Special Notes to Applicants

• Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker’s Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions, or designated as variable hour worker – i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan, and will be notified of instructions.

• Special Notes Regarding Eligibility for the High Deductible Health Plan
• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

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