Tool Room Associate

This position is responsible for delivering innovative solutions to both internal and external customers. Key responsibilities include supporting all aspects of tools and equipment management-such as check-in/check-out, maintenance and repairs with a focus on safety, procurement as directed, and handling shipping and receiving tasks. The role also includes general upkeep of buildings and grounds. Additionally, the position involves operating warehouse equipment and driving to customer sites to pick up or deliver tools, equipment, or products.

experience/education Requirements:

• Must be at least 21 years old, possess a clean driving record, and be able to pass the required DOT physical.
• Capable of regularly loading and unloading large tool crates, heavy chains, and field equipment (training provided to identify tools by name, location, and function).
• Proven customer service skills with a focus on responsiveness and professionalism.
• Proficient using computers for tasks such as email communication and data entry.
• Strong mechanical aptitude with the ability to repair tools; familiarity with tool usage, assembly, and operation is preferred.
• Prior experience in a toolroom or warehouse environment is preferred.
• Willingness to work extended hours and/or weekends as needed.
• Ability to operate a forklift and obtain certification (training provided if necessary).

Certification, License, Registration:

• Forklift certification required or must be obtained within 30 days of hire (training provided by Jamar).
• Must possess or obtain a valid DOT health card within 30 days (provided by Jamar) and maintain it throughout employment.
• Commercial Driver’s License (CDL) is preferred.

Essential Duties and Responsibilities:

Tool & Equipment Fulfillment:

• Inspect incoming tools for damage or wear; determine repairability and perform necessary repairs. Clean and return tools to inventory in ready-to-use condition.
• Collaborate with the department manager to identify and process tool replacements, including returning damaged tools under warranty.
• Accurately fulfill tool and equipment orders based on provided lists, ensuring completeness and timely delivery.
• Deliver tools and equipment to job sites as needed, maintaining punctuality and professionalism.
• Support fleet vehicle check-in and check-out processes as directed by management.
• Complete purchase orders and related documentation accurately, following department and company standards.

Buildings & Grounds Maintenance:

• Assist in maintaining the safety and security of the building and surrounding grounds.
• Respond to maintenance requests and perform seasonal tasks such as snow removal, trash and recycling management, and upkeep of walkways and entrances.
• Handle internal office requests, including replacing light bulbs, stocking cleaning supplies, and coordinating with building service vendors to ensure supply availability.

Shipping & Receiving:

• Receive incoming freight, notify relevant departments, and store materials appropriately.
• Prepare outgoing shipments using proper packaging techniques and best practices.

Company-Level Support:

• Provide delivery and driving support for tools, equipment, and products to internal teams and job sites.
• Perform other duties as assigned to support departmental and company operations.

Why join our team:

• Safety – You are part of a team that practices safety first in all we do.
• Innovative Culture – Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out-of-the-box thinking.
• Onboarding – Coordinated support to ensure integration into the company, complete understanding of role and team members,
• Collaborative Environment – Join a collaborative workspace where support and open communication are the foundation, leading to stronger relationships and teams.
• Continuous Learning – Access to resources and opportunities for day-to-day learning, and professional development
• Community Engagement – We encourage and support community involvement and volunteer work, providing opportunities to give back and make a positive impact in their communities
• Impact – Be a part of a company that makes a difference, both the in market and in the community.

Benefits and Compensation:

This position is based at our Eau Claire, WI office. Compensation is based on job-related knowledge, skills, and experience. Some benefits include:

• Comprehensive Insurance coverage, Medical, Dental, Vision, and more
• Wellness Programs
• 401K with employer match
• Discounted company stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous paid time off
• Growth opportunities through company sponsored leadership development courses and trainings

This position is not eligible for sponsorship.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.