Background:
Humanity & Inclusion (formerly Handicap International) is an international non-governmental Organization founded in 1982 and currently located in more than 60 countries worldwide. Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
HI has been implementing a project with title ‘Improving Disability Inclusion in the Rohingya and Host Communities Humanitarian Response’ in Cox’s Bazar since June 2024 with the finding support of DFAT. One of the objectives of the project is to Improve the reach and quality of disability-specific services in the Cox’s Bazar camps. Under the objective, Prosthesis and orthosis for the persons with disabilities are one of the crucial interventions designed to address the prominent needs of the services among the most vulnerable people living in the project implementation areas. To ensure effective provision of the planned interventions, it is decided to recruit and deploy relevant specialized organizations who directly engage at field for production of high-quality, complex prosthetic and orthoses devices and necessary training about the maintenance and use of it.
Objectives
· Delivery of complex prosthetic devices, particularly above-knee prostheses, to project beneficiaries.
· Adherence to rigorous quality standards in the production and fitting of devices.
· Timely and efficient service delivery, ensuring beneficiaries receive care within the project’s timelines.
· Alignment with project goals of inclusivity, quality care, and empowerment of marginalized populations.
Scope of Work
· Assessment and Prescription: Conduct comprehensive assessments of beneficiaries and determine the appropriate prosthetic or orthotic solutions.
· Production and Customization: Manufacture and customize prostheses and orthoses, ensuring high precision and adherence to international standards.
· Fitting and Training: Provide fitting services and mobility training to ensure effective use of devices.
· Quality Assurance: Implement rigorous quality control measures in collaboration with ICRC to guarantee the functionality, durability, and safety of devices.
· Follow-Up Services: Conduct regular follow-ups with beneficiaries to address adjustments and ensure sustained usability of devices.
· Documentation and Reporting: Maintain detailed records of service delivery and provide regular progress reports to HI.
Location of the actions:
The locations of the proposed actions are all the refugees’ camps (total 33 camps) and Host communities (Baharchara and Palongkhali unions) under both Teknaf and Ukhiya Upazilas, Cox’s Bazar.
Deliverables
· Comprehensive assessments for all referred beneficiaries in camps and host communities.
· Production of devices in their workshop according to the assessment
· Fitting and training of prostheses and other necessary orthotic devices in camps and host community of Coxs bazar.
· Documentation of all service activities, including beneficiary feedback and device performance.
· Monthly and final reports detailing progress, challenges, and recommendations.
Duration:
The contract will be up to 30th September, 2025 starting from the date of signing.
Roles and responsibilities both parties
HI
· Identifying the beneficiaries for prosthesis and orthosis from Camp and host community.
· Accumulate the beneficiaries in HI service point and organize the space, administrative support including approval from authority’s other tailored base logistic support
Service provider
· Conduct assessments to identify individuals in need of prosthesis and orthosis
· Provide clinical services, rehabilitation, and physical therapy for recipients.
· Ensure that beneficiaries receive proper fitting and follow-up services to ensure the optimal use of prothesis and orthosis devices.
· Assign technically qualified person for prothesis assessment, production, fitting, training and for other need base support.
· Accommodation, travel, food and transport cost of technical personnel of will be arranged by the service provider.
For details see the Terms of Reference.
How to apply
Submission Requirements
Applicants should submit:
· A detailed Technical and financial proposal outlining their approach to delivering the required services.
· Evidence of qualifications and experience.
· A detailed budget and cost breakdown.
Financial offer
The financial proposal should cover the relevant costs for following services (including Device production cost, Accommodation, travel, food and transport cost of technical personnel, and other administrative cost)
For details see the Terms of Reference.
Application process
· To apply, interested organizations must send an email containing:
o Organization profile(s)
o Documentation of legal status Trade license BIN, TIN, including registration as a company (Mandatory)
· Last TAX Submission Copy (Mandatory for Both Individual and Firm)
· Bank Solvency Certificate (optional for both individuals and companies)
· Insurance certificate (optional for both individuals and companies)
· Applicants must include a technical and financial proposal (maximum 15 pages) that outlines proposed methodologies and schedule.
· Applicants must provide documents demonstrating their experience in rehabilitation, Eye and hearing service provision.
· Applicants must provide documents demonstrating their experiences to work with different NGO/ INGO.
· Quoted price should include VAT and TAX following government rules.
· Payment conditions should be clearly mentioned in the financial offer.
· Bank details, including the name of the account, bank name, branch, swift code, etc., must be provided.
· Proposals must be submitted in BDT.
· Interested organisations or service providers who meet the requirements should submit a proposal to by 5th February 2025 (11.59 PM BGD Time)
Applications that do not include the above will be considered administratively non-compliant and will not be evaluated further
Disclaimer: Supplier/Vendor have to declare conflict of interest if any one/more of the member involved with this procurement have personal or business relation them.
Online Bid Submission address:
Send a digital file in the form of an email* sent to the dedicated email address: log.cox@bangladesh.hi.org ; with the tender reference “Prosthesis and orthoses service for DFAT project beneficiaries- PD-UKHI-1517” in the subject).
*If the file is too big to fit into 1 email (limit 15MB per email), the bidder should split the submission into multiple emails. Please include numbering also in the subject.
For details see the Terms of Reference.