Track Integrity Measurement Specialist

Job Title:Track IntegrityMeasurement Specialist

FLSA Status:Exempt

Department:Technical Service Group

Reports to:Manager, Measurement and Automation

General Description / Purpose:

Provide field support to Lease Operations, R&D, andOEM Customers around the world.Serve to focus effortsoncoordination and fulfillment of successful field operations tests whilemaintainingcustomer needs and minimizing interference with daily operations.

ESSENTIAL JOB FUNCTIONS:

Communication

• Demonstrateindividualdiscretionindecision-makingwhenadvisingcustomersonwarrantyclaimmattersanddefiningcriteriaforthesafeoperationofequipment.

• Contributetobuildingexcellentcompany/customerworkingrelationships.

Leadership

• Safely complete upgrade and overhaul projects involving programming, electrical, hardware installation, and commissioning.Provide workdirectionto operators in conducting technical repairs.

• Assist, train, andobserveField Technician performance for use inevaluations asrelated to job performance.

• Schedule machine Technician visits usingEAMwork order system or by using a generated Technician list from machine Managers.

Operational Excellence

• Apply advanced knowledgeto utilizeLoram’sproprietarysoftwareto troubleshootequipmentproblems toensure maximum productivity and safe operation of specialized railroad equipment.

• Troubleshoot, diagnose, and repair problems with machine control systems that includedevice-level networks such as Ethernet TCP/IPandRockwell SoftwareRSLinxtoassistin reducing equipment downtime.

• Responsible for diagnosing problems, estimating repair costs, ordering parts, minimizing re-work, proper use and care of tools and equipment, on-the-job safety practices, and proper job documentation,including technical report writing.

• Design, develop,and deliver both classroom and on-the-job training for internal and external customersthat incorporate electronic media presentations and hands-on simulations.

• Complete projectsaccurately to specificationswithin performance standard guidelines as set by Loram: repair time, quantity of repairs/labor efficiency,and other measures.

• Analyzekey performance indicatorsand interprethistorical datasystems’performance toidentify, recommend, and implement design changes and modifications that reduce life-cycle costs, improve machine productivity, and/or enhancethesafety of personnel or the environment.

• Has the ability and desire to approach technical education as a life-long processtostay current in the field,includingX-Ray Inspection Technology,Laser Measurement Technology,Industrial Computing, and Data Analysis,while maintainingrelated certifications and credentialsand exhibitinga high level of job performance.