Transit Cust Svc Rep

Department:Transit Services Department Organizational Unit:Bus Operations

position Type:Permanent Full Time/Part Time:Full Time

CLOSE DATE: 04/15/2026

$18.05 hourly. Actual salary negotiable based on experience and qualifications. Central Area/Cocoa Transit Center. Work schedule is Monday through Friday 8:00 a.m. to 5:00 p.m. and may include evenings, Saturdays, and holidays.Performs entry-level office and clerical work in receiving, recording, screening, and dispatching messages via radio and telephone. Work involves maintaining contact with drivers through a radio dispatch system.

REQUIREMENTS: Six (6) months of clerical experience. Additional qualifying education and/or experience may be substituted on a year for year basis. Radio dispatching experience and knowledge of local geography is preferred.SPECIAL REQUIREMENTS: All applicants must fill out and sign an Affidavit of Good Moral Character and must be able to successfully complete a criminal and personal background investigation conducted by Brevard County and/or another agency. The work involves sitting for long periods of time in front of a computer screen and requires fine motor skills, good eyesight, hearing, and speaking with the ability to communicate clearly when using the telephone and radio. This position is safety sensitive as defined by the Federal Transit Administration (FTA) Drug and Alcohol Testing regulations. In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   • LIFT:30 lbs.
   • CARRY:30 lbs.
   • PUSH:10 lbs. or less
   • PULL:10 lbs. or less
2. In an eight hour day, the employee may have to:
   • STAND:1 – 3 hours
   • WALK:1 – 3 hours
   • SIT:5 – 8 hours
   • DRIVE:1 – 3 hours
3. The employee must repetitively perform:
   • Simple grasping (ex. pen, screwdriver); Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing
4. The employee must be able to:
   • Balance; Bend; Kneel; Reach; Smell
5. The employee must have:
   • Good speech; Good hearing; Other; Use of both eyes
6. Other necessary physical activities/traits
   • N/A

WORKING CONDITIONS

1. Working conditionsthat will apply to the employee:
   • Work alone; In cold; In dampness or chilly conditions; In heat; In high humidity; In or with noisy conditions; With odors; With poor lighting; Work inside; Work outside; Works Closely with Others
2. Other working conditions:
   • N/A