Trauma Program Manager

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Overview
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities
Job Summary
The Program Manager-Trauma will work directly with the Trauma Medical Director (TMD), Sr. Clinical Director, and Trauma Service Line stakeholders to advance trauma care. Provides applicable clinical, programmatic and administrative direction and leadership for trauma services at assigned site. Responsible to lead and/or contribute to multi-disciplinary network-wide development and execution of initiatives designed to improve quality/safety, cost/efficiency and patient experience. Assures evidence-based patient care by creating an environment that encourages the use of research in practice. Develops, implements and evaluates trauma program to comply with the requirements to maintain trauma certification as defined by current standards set by the American College of Surgeons.
Essential Functions

• Works independently and jointly with Trauma Service Line, Network, Hospital and Medical Group leaders, management, staff and physicians to effectively formulate and implement strategies, tactics and action plans required to achieve short- and long-term results for affiliated programs and services. Organizes and leads the development of standardized, multi-disciplinary care management processes, protocols, tools and other activities required to ensure that all trauma patients receive consistent, high quality care. Develops and maintains strong working relationships with physicians and ancillary departments to help achieve collaboration with Trauma Service Line strategic, operational and quality initiatives.
• Directs the development and use of cost and other performance data to plan and initiate program improvement. Works with finance, quality, compliance and analytic support departments to maintain and effectively use program and project dashboards. Directs respective programs and services planning and implementation of performance improvement initiatives. Demonstrates good use of clinical registries and dashboards to monitor care outcomes to identify opportunities for improvement. Benchmarks against national performance indicators and/or internally developed targets. Plays a key role with procurement and supply chain to coordinate the use of research, cost, quality and safety data for the evaluation and selection of trauma new to market technology and new to HonorHealth technology.
• Develops and assures strategies for excellence. With the TMD and Sr. Clinical Director, the Program Manager-Trauma will help coordinate the PI program through collaboration with the ACNP’s/PA’s, PI Quality Analyst RN’s, registrars, trauma surgeons and other sub-specialist to organize document the concurrent review processes along with the complete follow-up performance improvement activity including loop closure. Assist the trauma research nurse and TMD in the implementation of clinical studies through coordination of the administrative and clinical personnel resources of the trauma program to include registrars, PI/ Quality Analyst RN’s, ACNP’s/PA’s, Injury prevention/outreach RN and trauma surgeons.
• Responsible for full working knowledge of the Trauma – One registry program. Accountable for timely entry into and accuracy of the registry to comply with Arizona State, as well as ACS criteria and expectations.
• Oversee the staff and ensure adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing employees ensuring employee productivity, quality of work, and alignment of goals with our mission, vision, and values. Ensures compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of department budget. Provide clear goals and expectations related to program performance, team performance and individual performance.
• Other duties as assigned.

Education

• Master’s Degree from an accredited NLN institution – Preferred
• Bachelor’s Degree in nursing from an accredited NLN /CCNE institution – Required

Experience

• Program experience or like experience. Supervisory or like experience. Physician relationship development and communication skills. – Preferred
• 5 years trauma, emergency department or critical care nursing – Required

Licenses and Certifications

• Advanced Cardiac Life Support (ACLS) Advanced Cardiac Life Support 180 Days – Required
• Registered Nurse (RN) State And/Or Compact State Licensure State licensure Upon Hire – Required
• NursingATCN – Adv Trauma Care Nurse Trauma Nursing Core Course 180 Days – Required
• All nursing leaders (supervisor level and above) must obtain a Magnet-recognized certification that is specific to nursing practice or leadership within 12 months of hire or promotion – Required

It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.
Please review the Equal Employment Opportunity Poster. HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice.HR@HonorHealth.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

 

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