Travel Coordinator

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE ROLE:

The Travel Co-Ordinator is busy and varied role, responsible for the appointment, planning and co-ordination of Field Engineer assignments to customer locations, globally. The successful candidate will ensure that all administrative tasks are carried out efficiently and effectively to support the Engineer getting to and from site.

WHAT YOU WILL DO:

• Selecting suitably skilled Engineers and posting them to relevant assignments as per the job requirements.
• Maintaining and updating work schedules and planners to accurately record job activities (start/completion) and availability of all Engineers.
• Organising travel arrangements and associated administration to support the Engineer getting safely to and from the customer’s site within the agreed/contractual timeframe.
• Sourcing and booking the most efficient and cost effective flights, accommodation, transport, tickets and all other relevant travel arrangements.
• Actively communicate and update Engineers with travel arrangements, assignments and any changes that may arise, in a timely manner.
• Deal with Engineers queries in an efficient, proactive and empathetic manner. Escalate to management where appropriate.
• Prioritise tasks and manage customer expectations. Take ownership and accountability for assigned tasks. Maintain confidentiality at all times
• Authorise expenditure within agreed limits, maintain records of expenses where appropriate.
• Accurate and up to date recording keeping, maintaining organised administrative systems including managing the holiday/leave planner, in line with operational requirements.
• Actively support team members within the planning team and other departments. Provide information, advice and guidance when required.

ESSENTIAL CRITERIA:

• The Travel Co-ordinator must possess and be able to demonstrate the following:
• Knowledge & Experience:
• Excellent planning, organisation and time management skills with proven ability to achieve deadlines and meet targets.
• Previous administrative experience in an office environment or similar role is preferable
• Be proficient in use of Microsoft Office packages.
• A team player, but able to take the lead and can demonstrate the ability to make informed decisions.
• Ability to multi-task, problem solve and think on own feet.
• Able maintain a high standard of work when under pressure.
• Proven interpersonal, written and verbal communication skills.
• Good analytical and numerical skills.
• Be flexible and adaptable to change, to meet the needs of the customer, both internal and external.

WORK PATTERN:

• This role involves an occasional variable shift pattern which will be discussed at the screening stage.

BELONGING AT EOS:

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

CLOSING DATE:

04/11/2024

Read Full Description