Travel & Expense Reimbursement Specialist

MPHI is a Michigan-based and nationally engaged, non-profit public health institute. We are a team of teams, process and content experts, dedicated to building A world where tomorrow is healthier than today!

Job Title:	Travel & Expense Reimbursement Specialist
Payment Information:	$23.53 – $27.00 per hour
Posted Thru:	3/24/2026
Location:	Remote/Virtual – Must Live and Work in Michigan In-Person Meetings Required – Okemos, MI Office
Employment Terms:	This position is offered on atemporary basis for an initial six-month probationary period. During this time, the employee will participate in training and demonstrate proficiency in all essential job functions. Upon successful completion of the probationary period and satisfactory performance, the positionmay transition to permanent status.

Purpose

This position performs routine and moderately complex functions to support day-to-day employee travel and reimbursements, including travel planning, review of travel requests and reimbursements, staff education and outreach, and Application of Institute travel-related policies.

Duties and Responsibilities

• Serve as the primary point of contact for employee travel and expense reimbursements, providing high quality customer service
• Review travel requests and expense reimbursement forms for compliance with applicable policies, allowable costs, appropriate authorization, and supporting documentation
• Support employees using the corporate travel website, including user profile management and assistance with booking travel reservations
• Track out-of-state travel requests and assign trip numbers
• Maintain expert knowledge of MPHI’s corporate travel website and internal travel & expense reimbursement system
• Maintain expert knowledge of the MPHI Travel Policy, State of Michigan Travel Policy (including MDHHS Travel Regulations Guidance document), and all related internal policies
• Provide outreach, education, and training to MPHI staff on travel-related processes and requirements
• Obtain appropriate financial coding for flights and ensure flight itineraries align with approved trip requests, travel policy requirements, and available flight credits
• Communicate with internal and external customers to resolve travel and reimbursement inquiries
• Always represent the best interests of MPHI
• Perform additional duties as assigned

Qualifications/Requirements

• High school diploma or equivalent and 3-5 years of related travel, accounts payable, or administrative experience
• Associate degree in Accounting or Finance preferred

Important Skills and Characteristics

• Ability to follow complex oral and written directions while adhering to company policies
• Strong attention to detail and understanding of the audit implications of work performed
• Proficiency in standard office software applications and office equipment
• Ability to work collaboratively as part of a team while maintaining confidentiality and exercising sound judgment
• Solution-oriented and critical thinking approach, with the ability to prioritize tasks in a dynamic work setting
• Clear communication skills across multiple channels to resolve inquiries and clarify procedures
• Strong customer service mindset
• Strong organization skills

Physical Demands

• Regular communication and collaboration with staff and internal teams
• Frequent use of a computer and typical office equipment
• Ability to review and work with detailed information on screens and documents
• Primarily seated work with some movement around the office as needed
• Occasional lifting or moving of office items weighing up to 25 pounds

MPHI works with you to promote health for everyone. Together, we will build a world where tomorrow is healthier than today!

MPHI is an EEO employer that participates with e-verify.