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Summary/objective
The UA Tech is responsible for collecting and preparing urine samples.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Perform and observe urine toxicology specimen collection following program procedures including strict adherence to protocols for testing same or differing genders
- Provide high level of professional service including demonstration of respect for clients’ privacy and creation of an atmosphere of dignity and client safety
- Interact with clients and staff in a professional and respectful manner
- Organize workflow to ensure efficient and accurate testing
- Assure chain of custody compliance prior to submission for testing
- Ensure compliance with quality control and quality improvement protocols to affect highest quality client care
- Order and maintain stock of UA testing materials following purchase policies
- Accurately complete data entry requirements
- Schedule clients UAs and disseminate information to appropriate counselor or program director
- Assure clients confidentiality in accordance with HIPAA regulations
- Collaborate with program director and team members to address quality of service issues and to implement internal quality improvement projects or monitoring
- Maintain and update technical knowledge skills by actively participating in supervision and attending staff meetings
- Achieve outcomes using methods that align with Emergence mission and values
- Communicate accurately and positively about recovery and the use of evidence-based treatments
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- Use data and science to identify barriers, overcome obstacles, and inform decisions
- Be financially responsible; avoid waste, document accurately, seek new opportunities to serve
- Demonstrate compassion and respect for others
Competencies
- Ability to be attentive to and identify high risk situations, communicating with the appropriate team members in a timely manner
- Ability to intervene in a way that demonstrates sensitivity and respect while keeping a clear line of communication between supervisor and treatment team
- Ability to always demonstrate a non-judgmental and respectful attitude with clients
- Recognize and respect cultural and personal differences in interactions with clients
- Demonstrated verbal and written skills adequate for communicating specimen collection, handling specimens, maintaining patient records, and communicating with team members
- Demonstrate knowledge of accepted principles of client record management
- Demonstrated understanding of and ability to adhere to established principles of client safety
- Ability to maintain professional communications and boundaries while managing complex situations and interacting with individuals diagnosed with substance use disorder or co-occurring conditions
- Ability to utilize both oral and written communications skills to effectively communicate with clients, co-workers, community resources, supervisors, and various other individuals encountered while performing work, and maintaining patient confidentiality and establishing professional rapport
- Ability to operate a computer, utilize basic MS Office programs, and effectively navigate and maintain patient records in an electronic medical records system
Supervisory responsibilities
N/A
Work environment
Work takes place in a professional office setting
Physical demands
- Must be able to apply critical elements of Standard Precautions. This includes personal protective equipment and following safety procedures while interacting directly with clients
- Must be able to occasionally lift up to 15 lbs., reach, bend, and handle objects with or without reasonable accommodation
- Must be able to operate a personal computer, including reading from a computer monitor, keyboarding, and using a mouse.
Travel required
- Occasional travel to other Emergence locations for training or meetings may be required
Required education and experience
High school diploma or equivalent
Preferred education and experience
- Basic First Aid and CPR
- Crisis prevention certification
- Previous experience working with SUD and/or mental health clients
Additional eligibility requirements
Must be able to pass a UA and criminal background check
Work authorization/security clearance requirements
Must be legally eligible to work in the United States
Emergence is committed to cultivating, fostering, and preserving a culture of diversity, inclusion, respect, and belonging.
Individuals with lived experience of substance use disorder and/or criminal justice involvement are encouraged to apply, LGBTQIA+, BIPOC, living with disability.
EMERGENCE is an equal opportunity employer. Individuals with lived experience of substance use disorder and/or criminal justice involvement are encouraged to apply, LGBTQIA+, BIPOC, living with disability.
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