UI/UX Designer

This position is located on-site in our New York – Liberty office.

About EQ Shareholder Services

EQ Shareholder Services provides comprehensive solutions to support organizations throughout their corporate lifecycle, including managing shareholder engagement, maintaining stock registers, facilitating ownership transfers, enabling shareholder meetings, paying dividends, supporting IPOs, and administering employee equity plans. We are dedicated to revolutionizing shareholder services by developing digital solutions that facilitate dematerialization for issuers and shareholders. Our mission is to digitize the way shareholders hold their shares, engage with their investments, and interact with us.

We pride ourselves on being at the forefront of innovation, providing a digital-first experience that sets us apart. Our recent acquisition of Notified has expanded our capabilities in investor relations and communications, making us the only global technology partner dedicated to serving both public relations and investor relations solutions.

Our commitment to acting quickly on our clients’ needs, strengthens and demonstrates our #ClientObsessedApproach, ensuring we deliver exceptional service and support.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

• Conduct user research and usability testing to define top tasks and pain points.
• Design interaction flows for search, chat, and feedback mechanisms within Copilot Studio constraints.
• Develop a scalable design system (components, tokens) aligned with EQ brand guidelines.
• Create high-fidelity prototypes for leadership demos and stakeholder reviews.
• Ensure accessibility compliance (WCAG) and embed privacy/consent patterns in UI.
• Collaborate with engineering to implement designs and maintain quality through development.
• Define analytics event taxonomy and partner on instrumentation for UX metrics.
• Iterate designs based on data insights and feedback from pilot and production phases.

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviors:

• Proven experience in UI/UX design for enterprise or complex digital products.Strong portfolio demonstrating interaction design, visual design, and design systems.
• Proficiency in Figma or equivalent tools; familiarity with Microsoft design patterns.
• Knowledge of accessibility standards and inclusive design principles.
• Ability to translate research insights into actionable design solutions.
• Strong collaboration and communication skills across cross-functional teams.
• Experience with conversational UI and AI-powered interfaces.
• Familiarity with analytics tools (e.g., Contentsquare) and A/B testing frameworks.
• Understanding of Azure AI Search and Copilot Studio constraints
• Degree in Design, HCI, or related discipline (or equivalent experience).
• Accessibility certification (desirable).

Compensation:

• $35.37 -$37.50