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UN Consultancy: Communication and Design Analyst – New York

IFRC - International Federation of Red Cross and Red Crescent Societies

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JOB DESCRIPTION

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Job Purpose and Organizational Context

The UNDP Crisis Bureau’s Research, Analysis, Learning, and Innovation (RALI) Team is at the forefront of positioning UNDP as an agile, future-focused leader in risk management across the Humanitarian-Development-Peace (HDP) nexus. The RALI Team harnesses the combined strengths of thought leadership, policy research, decision intelligence, learning, and innovation to support resilient, responsive approaches to crisis and risk. Its primary objectives include:

  • Thought Leadership and Policy Research: Producing world-class research and insights in the crisis and fragility space
  • Development Risk Practice: Develop analytics to understand and address multidimensional risks to development.
  • Crisis Financing: Unlocking resources for fragile and crisis-prone contexts through financial innovation and enhanced access to capital markets.
  • Learning and Innovation: Delivering training and networking opportunities to humanitarian and development communities globally and fostering innovation for the next generation of crisis prevention, response, and recovery strategies.

A core learning initiative within the RALI Team, the UNDP Crisis Academy is dedicated to building a comprehensive, people-centered knowledge and learning ecosystem that enhances the preparedness and capacity of UNDP personnel and partners at the country, regional, and global levels. Aligned with UNDP’s Crisis Offer, the Crisis Academy focuses on equipping stakeholders with the skills and tools necessary to respond effectively to complex, high-risk crisis environments. The Academy is organized around three thematic campuses: 1) HDP Nexus Campus; 2) Prevention Campus; and 3) Recovery Campus.

Through its activities, the Crisis Academy cultivates essential competencies—including knowledge, skills, and a collective culture that embraces the complexities of crises, actively manages risks, and adapts continuously, particularly in politically challenging contexts. Central to the Academy’s mission is a commitment to inclusivity, fostering a learning environment that values and integrates diverse identities, perspectives, and experiences. The Crisis Academy ensures that each participant’s unique background is acknowledged and respected, creating a collaborative and supportive atmosphere that enhances learning outcomes.

Duties and Responsibilities
a. Coordinate and support communications for the Crisis Academy (CA): 
  • Provide technical advice, update and coordinate the implementation of communications activities;
  • Collaborate with CB communications colleagues in the Strategic Partnerships and Communications team to align CA with CB objectives.

b. Guide branding design, and graphic content development for the CA 

  • Curate and ensure alignment with corporate visual identity across the CA campuses;
  • Coordinate and support implementation of the CA Communications Toolkit consisting of standard, branded templates targeting different audiences, in close coordination with the CA team;
  • Provide graphic design support and lead the development of infographics, banners, posters and other relevant communication material for CA internal and external dissemination;
  • Based on inputs from the team, create relevant content including ad-hoc mailings, releases/other products in COPs to support CA announcements;
  • Identify and support opportunities to create visibility for CA.

c. Website content management and social media engagement:

  • Curate the website and SharePoint of the CA and ensure platforms are regularly updated with quality, creative multimedia content including new videos, reports, briefs;
  • Support design and implementation of social media activities with quality content showcasing CA achievements, curating communications calendar, and outreach agreed with the CA manager;
  • Prepare visually appealing and effective presentation material (e.g. power point, etc.).

d. Support CA events:

  • Provide communications advice and support to CA events, including open house and other knowledge events.

 

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

 Institutional Arrangements

The Communication and Design Analyst will work closely with the Outreach Specialist and report to the Crisis Academy Manager, ensuring that communication efforts align with the Academy’s strategic goals. The role is embedded within the RALI team of UNDP Crisis Bureau.

Competencies
Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies 
Thematic Area Name Definition
Business Direction & Strategy Systems Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system and to consider how altering one element can impact other parts of the system.
Business Development Knowledge Generation Ability to research information and to turn into useful knowledge, relevant for context or responsive to a stated need. Ability to apply existing concepts to new situations and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual methods, and theories that can be useful in addressing new situations.
 Business Management Partnership Management Build and maintain partnerships with wide networks of stakeholders including governments, civil society and private sector partners, experts, and others in line with UNDP strategy and policies.
Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication. To tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally through media, social media, and other appropriate channels.
Digital Behaviour change communication/communication for development Knowledge of appropriate digital communication methodologies for development and behaviour change, and ability to apply them practically
Communications Creative direction and copywriting Ability to creatively communicate concepts in an engaging and simple way
Communications Storytelling Ability to convey information in engaging narratives through digital media to achieve communication outcomes
Minimum Qualification of the Successful IPSA  
Min. Education requirements
  • Advanced university degree (master’s degree or equivalent) in Communications, Public Relations, Journalism, Business, Advertising, or similar field is required, or
  • A first-level university degree (Bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying work experience will be given due consideration in lieu of master´s degree.
Min. years of relevant work experience 
  • Minimum 2 years (with master´s degree) or 4 years (with bachelor´s degree) of relevant experience in communications, public relations, journalism or advertising.
Required skills 
  • Experience in Digital Marketing and Social Media management is required (namely developing and managing DM and SM strategies and measuring performance of campaigns).
  • Demonstrated professional experience in graphic design, including development of brand logos, posters, flyers, and banners is required.
  • Excellent command of Microsoft 365 is required.
  • Sound knowledge of design, advertisement and marketing software and tools (namely Figma, Flourish, Adobe Creative Cloud, Google Ads,) is required.
Desired skills in addition to the competencies covered in the Competencies section
  • Experience in coordinating webinars, capacity building activities and trainings for crisis response, development, or related working experience is a distinct advantage.
  • Knowledge of learning platforms, communities of practice, communication and consultation platforms is a distinct advantage.
  • Knowledge of video development and editing.
  • Experience working in the UN/UNDP system is required.
Required Language(s) 
  • Fluency in English is required.
  • Fluency in other UN languages, particularly Spanish and French, is an asset.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements


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