The United Nations Development Programme (UNDP) works in about 170 countries and territories, helping to eradicate poverty, reduce inequalities and exclusion, and build resilience so countries can sustain progress. As the development arm of the United Nations, UNDP supports strategic capacity development initiatives to promote inclusive growth and sustainable human development.

In Ukraine, UNDP has been working since 1993 with the national and local authorities, public and private sector stakeholders, partners across the UN system, civil society, and local communities to promote inclusive growth and sustainable human development. Our work is guided and informed by the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs), to develop targeted solutions to the country’s development challenges. We work in close collaboration with key ministries, departments, and agencies in a robust, integrated manner through Six Signature Solutions:

1.    Poverty and Inequality
2.    Governance
3.    Resilience
4.    Environment
5.    Energy
6.    Gender Equality

In Ukraine, these Solutions are integrated and targeted with a focus on three programmatic areas of support:

1.    Inclusive Development, Recovery and Peacebuilding
2.    Democratic Governance
3.    Energy and Environment

All three of these programmes are aligned with the national priorities, which include accelerating sustainable economic growth and attracting green foreign investments, fighting corruption, resilient recovery and peacebuilding of the conflict-affected areas based on the principles of leaving no one behind and building back better, and streamlining digital governance to make all-state services accessible electronically.

Under the guidance and direct supervision of Operations Analyst, the Operations Associate supports the execution of various operational and administrative activities of the Country Office, ensuring high quality and accuracy of work. The Operations Associate promotes a client, quality, and results-oriented approach.

The Operations Associate works in close collaboration with the Operations Manager, other Operations Units, programme and projects staff of UNDP Ukraine and other UN agencies to successfully deliver operations related services.

The incumbent will accelerate gender equality and women’s empowerment with all implementations and promote UNDP’s mandate as a gender-responsive organization with zero tolerance for any kind of discriminatory and abusive behaviour, including sexual harassment, sexual exploitation, and abuse.
Duties and Responsibilities

Supports coordination of CO operational activities in the assigned area through:

• Full compliance of operational activities with UN/UNDP rules, regulations, policies and strategies;
• Coordinate operational requests received from UN Agencies, including monitoring and distribution of requests to the various Operations Units;
• Provision of inputs on operational business processes mapping and implementation of the internal standard operating procedures (SOPs);
• Research and retrieval of operations-related statistical data from internal and external sources; preparation of statistical charts, tables and reports if required;
• Takes minutes of the meetings and monitors the follow up of the action points agreed.

Ensures effective finance and logistical support to UNDP CO, as required, through: 

• Regular review of expense reports for management projects;
• Preparation and control of supporting documents to payments and activities related to operations and projects;
• Provision of information and support with documentation preparation for different audits, including DIM, Management and other audits related to CO and projects;
• Supports the planning and monitoring of various budgetary resources and ensures quality control of project’s budgets and budget revisions. Provide advanced technical support and inputs in the preparation of various management and project budgets. Ensure the correctness entry of the budgets to Quantum before submission;
• Monitors CO management and development projects’ delivery;
• Monitoring and processing the transactions related to the CO cost-recovery and Delivery Enabling services;
• Support the regular monitoring of the corporate financial and operations -related dashboards (Quantum and Power BI based), coordinating with the responsible units the necessary actions for correction;
• Monitor commitments under the management and development budgets and timely follow up with various operations units to update the Purchase Order statuses.

Supports knowledge building and knowledge sharing through:

• Participation on relevant UNDP trainings;
• Briefing/debriefing of UNDP personnel on issues relating to area of work;
• Sound contributions to knowledge networks and communities of practice between UN Agencies;
• Ensures mainstreaming of gender equality considerations, promote a safe and enabling environment free of any kind of discrimination and abusive behaviour.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

Under the direct supervision of the Operations Analyst, the Operations Associate will be responsible for providing support to the activities of the CO Operations and project Teams.

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

• Business Management- Communication
  • Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
  • Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
• Business Management- Digital Awareness and Literacy
  • Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value.
  • Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to UNDP jobs-near-me.org People for 2030 – Competency Framework – Cross-functional Competencies (2024) use them as needed. Knowledge of the usage of digital technologies and emerging trends.
• Procurement- Procurement management
  • The ability to acquire goods, services or works from an outside external source
• Procurement- Contract Management             
  • Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations
• Administration & Operations- Inventory Management
  • Each office to ensure sufficient inventory items are available for use as well as reporting for items which are beyond the corporate threshold of $5K and above
• Administration & Operations- Events Management (including retreats, trainings, and meetings)
  • Support offices with event management including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements