ITC - International Trade Centre
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JOB DESCRIPTION
Responsibilities
Within limits of delegated authority, the Language Assistant will be responsible for the following duties. • Assists the Programming Officer or equivalent in the distribution of work, including by monitoring the progress of work, as requested, and assists in ensuring the smooth electronic transmission and processing of documentation. • Inputs data into databases and assists in the analysis of data, as well as the preparation of data presentations and reports, for information-sharing, responding to queries, knowledge management, planning and decision-making. • Collaborates with team members to perform, under supervision, the full range of office support, administrative and clerical functions, when required. • Provides support in handling queries, maintaining attendance and keeping records, as needed. • Undertakes cross-assignments to perform, under guidance, other language support functions, if required. • Contributes to the effective use of relevant language technologies and tools, by actively applying those technologies, and shows willingness to learn new software, as needed. • Stays available for assignments and shifts, depending on the exigencies of service, including outside normal working hours. • Works effectively in in-person, remote or hybrid teams, as needed. • Performs other related work as required.
Competencies
• PROFESSIONALISM: Knowledge of general office and administrative support, including administrative policies and procedures, records management and filing. Ability to assist in the preparation of various outputs and reports. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
High school diploma or equivalent is required.
Job – Specific Qualification
Not available.
Work Experience
Knowledge of general office and administrative support is required. One year or more of experience in data analytics or related area is desirable. A minimum of three (3) years of experience in general office support or related area is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of Arabic is an advantage.
Level of Education: High School
Work Hours: 8
Experience in Months: No requirements
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