Uninsured Business Specialist (hybrid)

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Uninsured Business Job Family is responsible for overseeing operations and processes related to COOP, UCC, Other Searches, Offering Plans, and Sightline business segments.
Requires a solid understanding of functional tasks. Assistance may be required from more experienced team members will vary depending on task complexity. Work may be reviewed for new or more complex tasks.

What You’ll Do

• Enters orders received via email, phone, or the TitleVest online portal. Orders include new UCC filing orders or new Coop Lien Search orders.
• Responds to client requests received via phone or email for updates, revisions, continuations, and invoices for existing Coop orders, or for UCC filing inquiries, fee/invoice questions, and recordability issues.
• Coordinates with production team to have all client requests ordered and completed in a timely fashion.
• Conducts QC review and delivers completed/updated Coop Lien Search reports or recorded UCC images to the client.
• Provides a wide range of support within a functional area.
• Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
• Actively contributes to the results of a team and works toward achieving goals and objectives.

What You’ll Bring

• 1-3 years of experience
• Good verbal and written communication skills
• High School diploma or equivalent

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

 

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