JOB DESCRIPTION

Background Information – UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

UNOPS Amman Multi-Country Office (AMMMCO)

The UNOPS Hub in Amman implements projects on behalf of UN agencies and bilateral donors and in close coordination with the Government and national authorities. With an established presence across the region (Jordan, Iraq, Syria, Lebanon and Yemen), the office runs operations including large-scale procurement, project development and technical management, and provides financial, human resources and infrastructure-related services.

The functional objective of UNOPS Hub in Amman is to deliver its projects in an efficient and effective manner and in line with the principles, rules and regulations of UNOPS, to achieve the outcomes sought by the clients.

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

UNOPS is committed to achieving a fully diverse workforce.

Project Information

The incumbent will work on a large-scale procurement project which will include the procurement of furniture, equipment, vehicles, IT equipment and other services for the health, education, tourism and public finance sectors in Jordan. The 5-year project is expected to increase the capacity and commitment of the Government of Jordan to boost health outcomes of families and communities, improve learning outcomes for school-aged children, and enhance the preservation and protection of the primary protected areas and heritage sites in Jordan.
The team consists of around 5-7 full-time personnel as well as part time consultants who will support the delivery of this project.
Under the direct supervision of the Senior Project Manager, the Logistics Senior Assistant will play a crucial role in supporting the effective coordination and delivery of project supplies and equipment, aligned with UNOPS and USAID standards. The Logistics Senior Assistant will oversee logistical planning, inventory management, documentation, and compliance across multiple sites, including schools, hospitals, and government facilities, to support successful project implementation. The Logistics Senior Assistant responsibilities include, but are not limited to:

1. Logistical Coordination
2. Inventory and Asset Management
3. Documentation and Reporting
4. Customs Clearance an in d Tax Exemption Support
5. Fleet and Fuel Management
6. Travel, Visa, and Protocol Support
7. Vendor and Service Provider Management
8. Knowledge Management and SOP Development

1. Logistical Coordination

• Support the delivery, transportation, storage, and distribution of project equipment, furniture, and supplies across designated sites (e.g., schools, hospitals, and government facilities).
• Facilitate logistical arrangements for installation and handover activities, ensuring smooth coordination with project teams, vendors, and recipient entities.
• Liaise with contractors and suppliers to confirm delivery schedules, identify discrepancies, and promote timely arrival of shipments.
• Arrange secure transport routes, coordinate vehicle scheduling, and ensure appropriate logistics support for missions or fieldwork.
• Support inspection and verification processes for delivered goods, Support in identifying and escalating any issues related to damage, quality, or quantities received
• Manage transportation arrangements including route planning and vehicle scheduling
• Secure storage or warehousing when needed.

 

2. Inventory and Asset Management

• Maintain accurate records of all incoming and outgoing equipment, materials, and furniture using appropriate asset tracking systems.
• Conduct periodic physical inventory checks and ensure proper tagging, storage, and documentation of project assets.
• Assist in tracking the movement, transfer, disposal, or reallocation of assets in line with UNOPS procedures.
• Promptly report any loss, damage, or discrepancy of assets to the Senior Project Manager and initiate appropriate follow-up actions.
• Assist with tagging, coding, and maintaining asset registers.
• Support in asset disposal or transfer processes as per UNOPS policy

3. Documentation and Reporting

• Support the project team in Preparing and maintaining basic documentation of logistics-related activities, including inventory records, shipping documentation, delivery notes, and customs papers.
• Contribute to progress reports by incorporating logistics operations inputs, challenges, and final resolutions.
• Maintain electronic and hard-copy filing systems that are audit-ready and compliant with UNOPS and donor reporting requirements.
• Update and monitor logistics, and customs clearance tracking tools to ensure accurate and timely reporting.
• Support customs and clearance document filing for audit compliance.
• Ensure transport logs and maintenance records are updated regularly.

4. Customs Clearance and Tax Exemption Support

• Liaise with suppliers with respect to customs clearance documents, shipping invoices, and exemption requests for all imported goods and equipment to support an adequate custom clearance process.
• Liaise with customs authorities, clearing agents, to facilitatethe clearance process.
• Monitor and follow up on transit documentation to ensure timely discharge of bonded cargo.
• Work together with the project team and procurement unit to secure their “green light” approvals for shipping and ensure exemptions are in place before release of goods.

5. Fleet and Fuel Management

• Coordinate vehicle allocation, scheduling, and maintenance to support transport of staff, goods, and materials.
• Monitor vehicle usage, fuel consumption, and maintenance schedules using internal tracking systems.
• Manage car rental contracts and oversee external service providers for fleet maintenance.
• Ensure vehicle registration, insurance, and licensing requirements are up to date and in compliance with host country laws.

6. Travel, Visa, and Protocol Support

• Assist in processing visa applications, and travel authorizations for international staff, consultants, and official missions
• Share with the suppliers the exemptions obtained from the donor or government authorities.
• Support communication and documentation with the ministries and relevant government agencies for all project-related formalities.

7. Vendor and Service Provider Management

• Liaise with third-party service providers (e.g., clearing agents, transport companies, fleet maintenance vendors) against agreed service levels.
• Support procurement processes by collecting quotes, promoting timely delivery of services.
• Review and process invoices related to logistics, customs clearance, transportation, and fleet management.

8. Knowledge Management and SOP Development

• Contribute to the development of Standard Operating Procedures (SOPs) for logistics, customs, transport, and asset management functions.
• Contribute to knowledge sharing, including capturing lessons learned and identifying best practices for future project phases.
• Support training and capacity-building activities related to logistics and administrative procedures for project personnel.

Impact of Results

The Logistics Senior Assistant will directly impact the successful implementation of the Equipment for Jordan (E4J) Activity by ensuring efficient and accurate logistical operations. Effective performance in this role will enhance UNOPS’ reputation as a reliable and responsive partner, strengthen project outcomes, and support Jordan’s sustainable development in key sectors.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education

• Completion of secondary school is required.
• A bachelor”s degree may substitute for some of the required years of experience.

 

Work Experience

• A minimum of five (5) years of experience in general administration, supply chain management, logistics, and/or asset management is required
• Experience in computers and in handling web-based management systems is required.
• Experience working in an international organisation is desirable.
• Experience in the use of Enterprise systems is desirable.

 

Language Requirement:

• Fluency in English and Arabic (speak, read, and write) is required.

 

Contract type: Local Individual Contractual Agreement

Contract level: LICA 5

Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link:

https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.