VAC-13597 Information Management & ICT Assistant

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Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

NA

Role objectives

1. Data Management and Quality Control:

● Ensure that field reports from implementing partners are received on a monthly basis are process into the national mine action database, particularly focusing on Explosive Ordnance Casualties and Victim Assistance data.

● Verify the accuracy and consistency of all data contained in the reports and track/report the data integrity and consistency issues.

● Resolve any inconsistencies in the data before entering it into the database.

● Ensure the safety, security, and integrity of the database and its information at all times.

● Assist in the management and maintenance of the filing and archiving systems for the database, ensuring synchronization across systems.

2. IT Support and Equipment Management:

● Monitor and maintain the continuous operation of critical IT components such as the internet connection, Wi-Fi, printer networking, and online server management.

● Maintain an inventory of all computer, telecommunication equipment, I/O devices, and software within the office, ensuring compliance with registration and upgrades.

● Provide troubleshooting and help desk support for hardware and software issues.

● Prepare IT equipment for incoming staff, ensuring all devices are properly configured and operational.

3. GIS Support and Analysis:

● Preparation of GIS maps for operational and reporting purposes.

● Conduct GIS data analysis to support ongoing field operations and decision-making processes.

Ensure timely and accurate data processing with a focus on Explosive Ordnance Casualties and Victim Assistance data, maintain data integrity and secure database management, provide uninterrupted IT operations and support, ensure well-prepared IT infrastructure and inventory management, and deliver effective GIS mapping and analysis to enhance operational decision-making and reporting.

Qualifications required

1.Bachelor’s degree in information technology, Information Management or related field with one (2) year of experience 2. Experience in ICT Configuration. 3. Experience in Software Implementation. 4. Experience in Geographic Information System (GIS).

1 .Working Experience in IMSMA. 2. Experience in Troubleshooting is highly desired. 3.Mine Action experience.

Years’ experience

● 2 Years of working experience with bachelor’s degree or

● 4 Years of working experience with High School Diploma

Languages

● Pashto

● Dari

● English

Project reporting

Head of MIS

Key competencies

1 .Teamwork: Works collaboratively with colleagues, demonstrates commitment and shares resources. He / she operates as a team player and contributes effectively to team goals and team proceedings.

2.Planning and Organising: Ability to identifies priority, to plan activities, prioritize and manage resources. He/she strives for continues improvement.

3.Client Orientation: Establishes and maintains productive partnerships with clients by gaining their trust. Anticipates a nd understands the customer(s) need(s).

4.Technological Awareness: Shows advanced proficiency in managing databases, GIS systems, IT equipment, and troubleshooting software and hardware issues, ensuring seamless IT operations and data integrity. 5.Drive for Results: Demonstrates a strong commitment to achieving high-quality outcomes, ensuring data accuracy, system integrity, and timely report processing.

Team management

NA

Further information

NA

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.

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