Video & Security Technician

position Summary: The Video & Security Technician is responsible for installing, configuring, and maintaining enterprise security systems and associated processes.

Role and Responsibilities:

• Perform installations with minimal supervision, including the wiring, setup, and testing of enterprise security components such as access control panels, IP-based video surveillance, commercial access control, and intrusion alarm systems
• Maintain, troubleshoot, and program various security devices, ensuring the optimal functioning of commercial access control systems, IP-based video surveillance systems, and intrusion alarms by regularly servicing them and addressing any identified issues
• Apply in-depth knowledge of CCTV systems, access control, IP cameras, intrusion detection, video analytics, IP network systems, and visitor management solutions to complete tasks effectively
• Lead and guide a team during project installations, ensuring that all tasks are executed according to plans and quality standards
• Oversee the quality of all work performed, ensuring compliance with company standards, and provide exceptional customer service to maintain client satisfaction
• Monitor and document project milestones, addressing any delays or issues that arise, and ensure projects are completed on time
• Assist clients by diagnosing and resolving system issues remotely in a professional and timely manner
• Identify and resolve issues related to IP-based video surveillance by troubleshooting connectivity, configuration, and functionality problems to restore proper operation of IP camera systems
• Diagnose and repair access control issues by addressing hardware malfunctions and software configuration errors to restore full system operation for access control systems.

Essential Skills & Qualifications:

• Ability to work independently or as part of a team
• Follow plans and instructions from supervisors or more experienced workers
• Strict adherence to all safety rules and quality
• Participate in site housekeeping
• Interact with all co-workers and clients in an attentive courteous manner
• Perform additional duties as directed by Management
• At times may perform clerical/administrative duties

Educational & experience Requirements:

• High School Diploma or relevant work experience
• Minimum of 3 years of field experience
• Electronics training from a technical school or military background in electronics-communications, preferred
• Certifications in Axis, Hanwha, Wisenet, Exacq, Paxton, 2N, preferred
• Holds Connecticut E, C or L License, preferred
• OSHA 10 certification

AZ Corporation is an employee owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status