Waitlist Clerk

Job Title: Waitlist Clerk

Location: White Plains, NY

Type: Contract (45 Days)

Compensation: $21 – $23 hourly

Contractor Work Model: Onsite

Hours: 8:30am-5pm, M-F

Key Responsibilities:

• Schedule and track intake, recertification, and other appointments.
• Process HAP contracts and third-party verifications.
• Prepare and organize participant files.
• Scan, index, and file documents accurately.
• Respond to public inquiries and provide general program information.
• Assist with reporting, logs, and data tracking.
• Provide front desk coverage and general administrative support.

Qualifications:

• Must be bilingual (English/Spanish).
• 1+ year of experience in housing programs or customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.
• High school diploma or equivalent required; bachelor’s degree preferred.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #561-Joule Staffing – Parsippany

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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