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Wear Specialist – Springfield, MO

Fabick CAT

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Wear Specialist
#3658
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Job Description

Job Summary:

Provide specialized knowledge, marketing and sales support for undercarriage and ground engaging tool product lines that meet or exceed assigned corporate sales and gross profit objectives while maintaining a superior rating in customer satisfaction.

Job Responsibilities:

  • Provide and Conduct Inspections and Evaluations of GET & Undercarriage products utilizing CTS Pro and Bucket Pro software to provide recommendations for repairs and maintenance of products that insure optimum product life and value for the customer.
  • Work with the Product Support Sales Team to properly match undercarriage and G.E.T to soil/job conditions for enhanced machine performance.
  • Assist the Product Support team by providing input and assist with forecasting to help with proper inventory levels and mix to meet machine population requirements and exceed sales objectives.
  • Develop an understanding of current Marketing and Merchandising programs designed to increase Sales and Gross Profit for our Undercarriage, and G.E.T. Products offerings.
  • Work with the Product Support Management Team to identify targets to help manage their Undercarriages and Ground Engaging Tools.
  • Help arrange and conduct customer Undercarriage & G.E.T. and “Cat Care” meetings throughout the territory.
  • Monitor and report all pertinent Undercarriage, G.E.T. market information relative to competitive activity, customer information and product performance.
  • Any other duties as assigned.

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Requirements

Qualifications:

  • High school diploma or GED required.
  • Previous Product Support Sales or Machine Sales experience preferred.
  • Knowledge of products and services Fabick Cat sells is preferred.
  • Knowledge of Fabick Cat’s Dealer Business System preferred.
  • Must be self-motivated and knowledgeable of customer operations.
  • Must have strong initiative, be approachable, tolerant and a responsible team player.
  • Ability to navigate sensitive customer/dealer relationships required.
  • Overnight travel as necessary.

Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

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