Workers’ Compensation Claims Supervisor

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<div class="isg-job-description“>Join Our Team at The Black Car Fund: New York Workers’ Compensation Claims Supervisor
Hybrid (Long Island City, NY) – 60% in office, 40% remote.
$135,000 – $160,000 + $2,500 Signing Bonus
Help Protect the Drivers Who Keep New York Moving
At The Black Car Fund, our mission goes beyond claims management. We provide workers’ compensation coverage, safety education, and critical benefits to New York’s For-Hire Vehicle drivers, the people who help millions of New Yorkers get where they need to go every day.
We are seeking an experienced New York Workers’ Compensation Claims Supervisor to lead a high-performing claims team, deliver exceptional outcomes for injured workers, and ensure compliance with New York Workers’ Compensation regulations.
If you are a collaborative leader with strong technical expertise, sound judgment, and a passion for guiding a team and operational excellence, we would love to hear from you.

Why Join The Black Car Fund?

• Diverse and Collaborative Culture – Work with experienced professionals in a mission-driven, culturally diverse organization
• Meaningful Work – Mentor and manage a dedicated claims team that helps support culturally diverse New York State independent workers in the ground transportation industry
• Leadership and Influence – Opportunity to influence operational strategy, improve workflows, and support continuous improvement initiatives.
• Hybrid Flexibility – Enjoy a balanced schedule: 60% in-office / 40% remote
• Competitive Compensation – $135K–$160K salary plus $2,500 signing bonus

What You will Do
As the Workers’ Compensation Claims Supervisor, you will oversee daily claims operations, supervise a team of approximately twenty workers’ compensation claims professionals and support staff, and ensure compliance with New York Workers’ Compensation Board requirements and EDI standards.
Key Responsibilities

• Supervise and mentor claims adjusters and support staff
• Review claim activity to ensure compliance with corporate standards, NY Workers’ Compensation Board regulations, and applicable laws
• Evaluate and adjust workers’ compensation claims using best practices and sound judgment
• Establish and oversee claim reserves
• Negotiate and direct settlements in accordance with company standards and state regulations
• Ensure timely compliance with Electronic Data Interchange (EDI) requirements and WC Board directives
• Assist staff with referrals and oversight of external vendors, including legal counsel, IMEs, surveillance, and nurse case management providers
• Conduct internal audits and oversee reporting requirements
• Approve employee time and leave requests
• Participate in employee coaching, development, and annual performance evaluations
• Support operational improvements and contribute to a culture of accountability and service excellence

What You Bring
You are an experienced workers’ compensation professional who combines technical expertise with strong leadership and communication skills. You thrive in demanding environments, remain composed under pressure, and know how to motivate teams while maintaining the highest standards of service and compliance.
Qualifications
Required

• Strong knowledge of New York Workers’ Compensation Law
• experience supervising workers’ compensation claims staff, adjusters, and administrative staff
• Ability to manage multiple priorities in a deadline-driven environment
• Proficiency with Microsoft Office Suite
• Documentation verifying minimum educational requirements
• Successful completion of a 90-day evaluation period

Preferred Skills & Traits
Leadership & Collaboration

• Build strong working relationships across diverse teams
• Coach, mentor, and develop employees effectively
• Promote accountability and professionalism

Communication

• Excellent verbal and written communication skills
• Ability to tailor communication style to different audiences
• Able to communicate difficult or sensitive information professionally and comfortably

Customer Focus

• Provides exceptional service with empathy and professionalism.
• Maintains composure and sound judgment in challenging situations.

Critical Thinking & Organization

• Strong analytical and decision-making skills
• Effective time management and multitasking abilities
• Adaptable to changing priorities while maintaining attention to detail

If you are looking for a meaningful leadership role where your expertise and contributions truly matter, we encourage you to apply.
Why You Will Love Working with Us:
We are committed to creating a supportive, rewarding, diverse environment where your contributions truly matter. Here is what you can expect as a member of our team:

• Competitive Salary: $135,000 – $160,000 per year.

Generous Benefits:

• Health Care Benefits with limited employee contribution. One of our health plans requires no contribution. All plans cover eligible family members at similar rates.
• 401(k) with 100% employer match (up to 6% of salary).
• ROTH 401(k)
• 100% employer-paid Life Insurance, Dental, and Vision coverage.
• Paid Vacation & Sick Time, plus Pre-tax Transit Benefits.
• Flexible Spending Account allows you to use pre-tax monies to pay unreimbursed medical and dependent care expenses.
• Lifestyle Spending Account allows you to use pre-tax monies for expenses incurred in a wide variety of categories, including sports equipment, utility bills, and auto expenses.
• Pet Discount Program covers any pet, regardless of breed, health, or age!
• Employee Assistance Plan available on a confidential basis.
• $2500 Signing Bonus to welcome you to the team!
• Work-Life Balance: Hybrid work schedule after training.
• Team-Oriented Culture: We foster a collaborative environment with opportunities for growth through team-building exercises and training.
• Career Growth Opportunities: The Black Car Fund supports your professional development through ongoing education and skills training.

Qualifications & Requirements:

• Education: Claims designations and New York Adjusters License preferred.
• Experience: Ten years of New York Workers’ Compensation experience, including at least three years of prior supervisory experience with strong mentorship qualities.
• Location: Hybrid remote position based in Long Island City, NY. The selected candidate will be in our office at least three days per week.

Who Should Apply:
The Black Car Fund is an equal-opportunity employer, and we strongly encourage military veterans and spouses to apply. We value diversity and are committed to creating an inclusive work environment where everyone can thrive.
If you’re ready to bring your skills, enthusiasm, and passion to a meaningful role, apply now to join our team at The Black Car Fund, one of the Top Places to Work in New York by City & State New York, and named one of the Best Companies to Work For in New York in 2026 by Best Companies Group!
 

 

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