With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

MAJOR RESPONSIBILITIES

RICH MEDIA and DATA MANAGEMENT:

• Coordinate and monitor operations of all Child Sponsorship Business processes of Sponsorship 3.0 and Data management for WVI Nepal

• Coordinate and monitor quality, integrity, security and consistency of information generated by all Child Sponsorship 3.0 products and systems for WVI Nepal

• Coordinate and ensure all the child media contents related to Child Sponsorship are timely captured in APs, uploaded and WV Sponsorship global rich media standard is maintained.

• Coordinate and monitor queries related to Child and community contents and RC data for WVI Nepal APs. Ensure queries are responded to and followed by relevant FO/APs in a timely manner. Ensure queries and feedback loops are documented and closed appropriately

• Ensure WVI Nepal APs have latest updated media contents for capability in Auto-APR production and identify and manage data gaps in system/ child data and child media content.

• Manage the registered children’s data portfolio and ensure the quality and timeliness of the information of registered children including well managed RC growth of APs in Horizon Hope

• Ensure that the reports are generated timely and shared regularly to FO/APs and timely action and follow up on GC rejected child media contents.

• Liaise with MEAL functions to identify data discrepancies/gaps in WVI Nepal”s various systems and to work on ensuring the data are authentic and consistent in all WVI Nepal systems.

• Ensure that WVI Nepal’s digitalization efforts are in alignment with the Partnership communications and products standards of Child Sponsorship and Community Sponsorship

• Manage digital upload of all community media products ensuring their quality and timeliness.

• Generate, analyze and establish trends based on Horizon Hope reports on RCs and submit them to Sponsorship Manager as basis for analysis and recommendation for Operations programming purpose.

• Manage issues and solve problems professionally to innovate simpler and efficient measures.

TEAM MANAGEMENT AND CAPACITY BUILDING:

• Demonstrate and create conducive environment to thrieve team’s capacity and team spirit.

• Provide technical support and facilitate capacity building of WVI Nepal and Partner NGO staff and short-term staff to maintain quality, timeliness and understanding of all child Sponsorship and community media contents.

• Provide capacity building and technical support to WVI Nepal and Partner NGO staff to ensure quality, integrity, security and consistency of data input at the district level.

• Provide capacity building and technical support to WVI Nepal and Partner NGO staff to ensure that their performance meets minimum organizational standards relevant to systems operations.

• Conduct regular visits to target districts to ensure consistent processes and enable direct support when necessary

• Identify Sponsorship Business related issues on Sponsorship 3.0 and Data management and provide problem solving or trouble shooting support to districts, or coordinate support with GC when Sponsorship Business related issues need to be escalated.

• Supervise and provide technical guidance, mentoring, performance management, and staff care to direct reports

EXTERNAL AND INTERNAL RELATIONSHIP FOR BUSINESS QUALITY

• Liaise with GC/RO to identify and describe sponsor/ SOs motivations and interest in a way that helps WVI Nepal to capture RC Data and Child and Media content that meet Sponsor/ SO’s expectations

• Liaise with GC/RO to identify key messages to communicate to sponsors, including (i) key challenges facing children, and (ii) key programme achievements that demonstrate change in children’s lives

• Liaise with GC/RO/FOs/APs/PNGOs to identify modalities to work with children, families and community to help them understand the importance of collecting authentic, heart-warming and inspiring stories through Rich Media and Correspondences

• Manage custody of Sponsorship records of registered children in Phasing Out APs and other confidential records in coordination with IT Support at NO level.

• Manage the Child’s Data Quality (DQ) Review process in close coordination with GC and AP.

• Support Sponsorship Manager to identify activities where Sponsorship Rich Media production can be aligned to best capture children’s participation and impact through WV’s programme activities.

CORRESPONDENCE MANAGEMENT OVERSIGHT

• Guide Correspondence team to facilitate capacity building of WVI Nepal and Partner NGO staff to maintain quality, timeliness and understanding of all child Sponsorship correspondences.

• Identify Sponsorship Correspondence related high level issues and provide problem solving or trouble shooting support to districts, or coordinate support with GC/RO/SO when the issues need to be escalated.

• Guide Correspondence team to handle QMS management on correspondences.

• Drive innovations and simplify processes to ensure efficient management of all Sponsorship correspondences.

• Support Sponsorship Manager to identify Sponsorship activities where Correspondences processing can be aligned to best capture children’s participation and impact through WV’s programmes.

• Identify, assess and communicate risks associated with maintenance and management of Correspondences for WVI Nepal. Coordinate mitigation measures together with NO Stakeholders, Regional office RO and GC.

• Ensure that all processes associated with WVI Nepal’s Child Sponsorship Correspondence Management are following organizational standards and policies.

OTHER RESPONSIBILITIES

• Identify, assess and communicate risks associated with maintenance and management of Sponsorship 3.0 roll-out and Data management for WVI Nepal. Coordinate mitigation measures together with NO Stakeholders, RO and GC.

• Ensure that all processes associated with WVI Nepal’s Child Sponsorship Rich Media and Data management are in compliance with organizational standards and policies

• Contribute to strategic organizational process including annual planning, budgeting and reporting processes, and audit processes.

• Continuously assess the efficiency, effectiveness and quality of WVI Nepal’s Child Sponsorship Communications Business related processes. Share learning and critical feedback with NO Stakeholders, RO and GC stakeholders to initiate processes for improvement

• Perform other organizational and business processes that are required to contribute to WVI Nepal’s strategic objectives and to maintain a healthy organizational life.

• Increasing demonstration and understanding of and commitment to World Vision’s Core Values in the approach to work and relationships

Required Professional Experience

· Minimum of 4-year experience in similar or equivalent positions in development sector or Sponsorship-focused organization

· Experience in preparing and facilitating training, workshops

· Basic storytelling techniques, Child engagement techniques, critical thinking skills and communication and facilitation skills, including communicating with children and adults with respect and dignity

· Understanding of poverty issues, development theories and sustainable development practices including empowerment approach through community-led activities and advocacy

Required Education, training, license, registration and certification

· Bachelor’s degree in social science/development studies/ Sociology/ International Relation or any relevant field

· Strong people management skills including performance management and capacity building skills (facilitation, mentoring and coaching skills)

· Good analytical skills; ability to critically analyze data, identify diverging and converging trends, and recommend improvement

· Good interpersonal skills and cross-cultural sensitivity.

· Strong collaboration and partnership skills to mobilize engagement and influence.

· Computer and Technology literacy; Strong computer skills including Word, Excel, PowerPoint; Strong experience in using technology including information management database software and platforms

· User experience with WV’s data management, information platforms such as Horizon and Horizon Mobile Application

Preferred Knowledge and Qualifications

· Master’s degree in social science/ development studies/ Sociology/ International Relation or any relevant field

· Knowledge of World Vision’s Technical Programmes and organizational policies and standards,

· including Child Sponsorship standards and Sponsorship Integration

· World Vision’s experience in development programmes

Other Requirements

· Excellent written and oral communications skills including presentation and reporting skills (both English and Nepali)

· Will be required to spend at least 60 % of work time traveling to target districts to provide technical support, capacity building and monitoring of performance

Applicant Types Accepted:

Local Applicants Only