Army Knowledge Information Management Higher Executive Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Army Headquarters Andover,SP11 8HJ. We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuing you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. Recognising the benefits of face to face working, there is an expectation that you would be in the office at least 60% of the time (3 days a week).

About the job

Job summary

The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs around 7,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. 

The Army Knowledge Information Management (KIM) team is part of the Chief Technology Office within the Directorate of Information at Army Headquarters, Andover. The team provide direction and guidance to KIM professionals across the Army. They are responsible for delivering a range of services including the provisioning and configuration of Microsoft M365 SharePoint sites, developing, and conducting Holding to Account KIM activities, pan TLB records management and specialist KIM upskilling. Army KIM exists to protect the Army Chief Information Officer from legal challenge and help deliver digital transformation.

Job description

The Army KIM role is accountable for conducting information management assurance activities that ensure compliance with MOD / Army KIM policy and UK Government legislation. It will provide KIM policy advice and guidance to Army KIM Professionals, conduct audit and compliance reviews, update official publications, and provide an effective upskilling service.

The successful candidate will have the opportunity to influence the strategic direction of the Army, ensure information is properly secured, maintained, and exploited to the benefit of the organisation and deliver an improved assurance and compliance framework. They will have line management responsibility for three civil servants based at Army HQ, although they will be expected to work cross-functionally within the team.

This role will provide opportunities to further develop core and functional skills with potential to work towards membership to the Chartered Institute of Library & Information Professionals (CILIP).

Key responsibilities include:

1. Review and publish KIM Army Command Standing Orders (i.e., Army KIM policy) quarterly in line with current Joint Service Publications and UK legislation
2. Develop KIM processes and procedures that monitor compliance with MOD / Army policy in the management and storage of information across information systems
3. Carry out KIM audit and compliance checks of Army units and information repositories, providing feedback to units and monitoring actions plans to rectify issues
4. Develop and deliver KIM briefings to Army units, including higher formations and divisions
5. Develop KIM Ways of Working (WoW) to exploit Army information and knowledge more effectively
6. Represent Army KIM at boards, meetings and working groups providing back briefs to senior management as necessary
7. Act as Secretary of the Army KIM working group
8. Provide advice and guidance to Army KIM professionals on best practice and KIM WoW
9. Lead a small team of Crown Civil Servants

Person specification

We are looking for enthusiastic individuals who can handle the pressure of coordinating a wide range of activities and should be comfortable working within the knowledge and information management profession, willing to challenge established norms and process and be prepared to adapt to changing priorities. The candidates must have:

Essential

• Experience in using and exploiting MS Office 365 tools especially SharePoint and Teams
• Strong stakeholder management skills including the ability to network across different interest groups and organisations
• The ability to use of different formats and tools to cascade and reinforce messaging, targeting communications to the relevant audience

Desirable

• Applicants should also have effective written and verbal communication skills and display a positive and professional attitude.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Communicating and Influencing
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Leadership
• Making Effective Decisions

Benefits

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include: 

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development
• Access to the on-sight gym
• Free parking

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. 

The post does not offer relocation expenses. 

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. 

Please Note: Expenses incurred for travel to interviews will not be reimbursed. 

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. 

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. 

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. 

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. 

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Bill Fleming
• Email : bill.fleming306@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

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