ASSISTANT STORE MANAGER – CALZEDONIA UK

Job title:

ASSISTANT STORE MANAGER – CALZEDONIA UK

Company

Oniverse

Job description

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and Intimissimi Uomo.
We are currently looking for an enthusiastic and reliable individual to join our Company as a full-time Assistant Store Manager for one of our CALZEDONIA stores in London.
As an Assistant Store Manager, you are supporting the Store Manager, and during their absence, in organizing work within the store to ensure smooth and successful store operations. This role requires adherence to all Calzedonia UK Ltd policies and procedures. Your responsibilities include creating a positive work environment, delivering exceptional customer service, and leading the team with your strong interpersonal and communication skills. The Assistant Store Manager also participates in essential team duties that contribute to the store’s overall performance, including visual merchandising, daily replenishment, cash handling, stock management, and maintenance of the premises.
Your daily work embodies ONIVERSE’s Key Values:
Open Minded: You embrace new ideas, feedback, and guidance from store leadership.
Authentic: You connect genuinely with guests and colleagues, valuing honesty and transparency.
Passionate: You share excitement for the brand, promoting loyalty among guests and the store team.
Dynamic: You adapt quickly in a fast-paced environment, ensuring a seamless shopping experience and efficient store operations.
Team Player: You believe in the power of collaboration, supporting colleagues and fostering a positive atmosphere.
Pragmatic: You approach challenges with practicality, finding effective solutions that align with store goals and customer needs.
Main Accountabilities
Sales & Customer Service
Lead by example, coaching the team to deliver outstanding customer service.
Collaborate with the Store Manager to set and achieve sales targets.
Analyse KPIs (daily, weekly, monthly, yearly) and take proactive measures to drive sales and maximize revenue.
Provide regular performance updates to the Store Manager, including sales figures and customer feedback.
Handle customer complaints and manage returns.
Operations:
Oversee daily store operations, including cash handling and compliance with company policies.
Maintain visual merchandising standards, ensuring displays are attractive and aligned with brand guidelines.
Oversee the display and care of marketing materials and visuals, ensuring they are maintained and presented according to brand guidelines.
Assist in managing store inventory, including stock replenishment and organization.
Collect and report feedback on collection performance and stock issues to the Store Manager, District Manager, and Visual Manager, ensuring that key stakeholders are informed.
Uphold store cleanliness and organization, ensuring a welcoming environment for customers.
Staff Management, Training & Development:
Ensure team members are briefed on daily targets and goals at the start of each shift to align efforts and drive performance.
Delegate tasks effectively, ensuring team members utilize their strengths.
Motivate the sales team, introducing competitions to reach store targets.
Manage staff rotas and cover in collaboration with the District Manager during the Store Manager’s absence.
Train and coach the team, fostering skill development and ensuring consistent application of store standards and practices.
Follow up on administrative HR procedures
Report any disciplinary issues to the HR department in the Store Manager’s absence.
Ensure compliance with all company policies and procedures.
Who we are looking for:
Has a passion for fashion!
Demonstrates enthusiasm for the Calzedonia brands, products, and quality.
Has experience in sales and customer service environments.
Is eager to take on new challenges.
Possesses excellent interpersonal and time management skills.
What we offer:
Target bonus (monthly).
Travel bonus (monthly).
Staff discount on all ONIVERSE UK brands and worldwide.
Referral scheme
Generous uniform allowance per brand.
34 days of paid holidays.
Extensive training on product knowledge.
Career progression and personal development.
Career Development Opportunities
As an Assistant Store Manager, you will learn new skills daily through hands-on experience in various store functions. We encourage professional growth through consistent training, with opportunities to advance to roles such as Store Manager and District Manager.
Join the ONIVERSE UK family now!
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!

Expected salary

Location

United Kingdom

Job date

Fri, 16 Aug 2024 22:27:21 GMT

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