Business Consulting – Health – Healthcare Revenue Cycle Management – Manager

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Business Consulting – Health – Healthcare Revenue Cycle Management – Manager

Today’s healthcare environment is undergoing rapid change and transformation, which the pandemic served to expedite. The market is being impacted by changing regulations, new payment structures, increasing reliance on technology, and a move towards population health. As a Manager within our Business Consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in delivering services efficiently and effectively

The opportunity

As part of EY’s Health Business Consulting practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on healthcare Revenue Cycle Management (RCM), to support client engagement teams, work with a wide variety of clients to deliver professional services, and support business development activities on strategic and global priority accounts.

Your key responsibilities

As a Manager in our Business Consulting group focused on Revenue Cycle Management, you’ll spend most of your time teaming with our Revenue Cycle Management group working with provider healthcare clients (hospitals, healthcare systems, physician practices, post-acute providers), to transform RCM operations including assess, redesign, and optimization of revenue cycle processes / technology /operating model across the following areas:

• Scheduling and patient access
• Financial clearance
• Revenue integrity, charge capture and coding
• Billing and collections
• Denials management
• Revenue cycle IT system(s)
• Patient experience

Skills and attributes for success

• Technical RCM professional knowledge (performance indicators, processes) and capabilities
• Knowledge and experience with key Revenue Cycle systems: EHRs (Epic, Cerner, etc.) and vendor tools (real time eligibility, prior authorization, revenue cycle analytics, etc.)
• Strong analytical and problem-solving skills, as well as excellent oral and written communication skills
• Experience in leading and delivering projects that cover the full life cycle of assessment, design and implementation support
• Ability to manage a team of staff/senior consulting professionals
• Ability to work collaboratively in a team environment (knows when to lead and when to follow)
• Ability to establish relationships with client personnel at appropriate levels
• Ability to consistently deliver quality client services and work products

To qualify for the role you must have

• A bachelor’s degree and approximately 5+ years of related work experience; or a graduate degree and approximately 4+ years of related work experience.
• Approximately 3 or more years of healthcare advisory/consulting experience in RCM operations
• Prior experience as a manager (or equivalent) in a consulting firm, healthcare services provider or healthcare provider
• Knowledge and experience working in specific revenue cycle management functional areas including patient access (scheduling, insurance verification, financial counselling, registration and admitting), mid revenue cycle (revenue integrity, charge capture, coding) and patient accounting (billing, collections, denials, managed care contract administration, etc.)
• A willingness to travel to meet client needs; travel is estimated at 40-60% (recognizing our business model is evolving and this will likely decrease)

Ideally, you’ll also have

• A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH

What we look for

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare and helping organizations maximize their revenue cycle, this role is for you.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $233,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $152,500 to $264,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com

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